In Meridians defense someone with a title of "Manager" from Meridian-America has contacted me to set up a phone conversation with someone with a title of "Director". So far Meridians response has been both timely and professional. Meridian has a world class reputation and from what I have seen from posts throughout this forum at least for the 861 users as well as many others they have earned their reputation.
Having said that, I hope the Director has thick skin.
Gary
I would love to hear the outcome of this
Dave
Right on schedule the "Director of Product Management" called me from Atlanta. The Director, a man who is passionate about the Meridian product line, stated up front that he had read this thread, he understood my point of view, and he was sorry that I was not satisfied. Before I began to make my case he said that at a minimum, if I wished, I could return the G68 and HD621 and he would arrange for Meridian to return all of my money. Please note he did not say that he agreed with my point of view but he undersood it. What a class act. I put my boxing gloves away. No need to fight today.
For those of you who contributed positive comments for my position, I thank you for helping make my case. For those of you that vigorously defended Meridian, I thank you for giving me a forum to address your points and thus helped me make my case.
He went on to offer a trade up senario in which he would work with my dealer to give me the absolute best deal achievable if I wished to trade up to the 861 v6. The 861 v6 has the 7.1 capability and much more. Once again my math degree helps. Both units need the HD621 if they are to meet my needs (that's $3000). The list on the G68 is $7500. The list for the 861 v6 is $26000. Hmmm, a difference of $18500. With that large of a price gap it's just not going to be possible for Meridian to push the spread low enough for it to make sense to me.
So it looks like it is option 1 or 2. Keep the Meridian and live without 7.1 (does it really do much?)or Go to a competitor because 7.1 is a make or brake necesity for me. Right now I am leaning toward keeping the Meridian.
Thank you Meridian for being honorable.
But...
Meridian, Meridian, Meridian. Why... Why.. Why is there no discrete 7.1 in the G68. Please track down the employee that made that decission and flog him.
Sorry, just couldn't help myself. The boxing gloves were still too close.
Gary
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