+1 on Sonos tech support

I've not recently dealt with M customer support so have not seen the down turn that people hav experienced, but past experience it was exceptional like Sonos, except with Meridian, the tech guys had the power to get problems fixed quickly and not, as I suspect with Sonos, become just another item on the bug list. That said, only found one bug with Sonos and it's pretty minor and I haven't even reported it. Nice on both counts to have stable software. When I was in IT, our software quality was better with 6 month rollouts rather than monthlies.

Meridian owner since 1992
Prime & PSU, Focal Elear headphones, Roon (ROCK 8Gi5 NUC), Explorer 1 & 2, F80. 200/203, various Sonos (via Roon).