Joel,

Glad to hear that Sonos is taking an active interest in resolving your problem. I've been buried with work recently so hadn't had a chance to get in touch with my friends that work there.

Interestingly, one of the people I know at Sonos is named Todd and I wouldn't be terribly surprised if the Todd in the support post you copied isn't the guy I know. Small world. :-)

Dan

Current: Anthem MRX300, B&W Matrix 804 Front L/R, B&W Matrix HTM Center, B&W Matrix 805 Surround L/R, PS3, Squeezebox v3, Popcorn Hour A100

Retired: 568.1, 562v2, 596, 558, DSP5000 Mk1 24/96, DSP5000C Mk1 24/96