Greetings hitchhikers

I've got the new 861v6 up and running, and have been "refining" it over the last few weeks. I had a 861v4. In any event, my setup currently is pretty simple, a blu-ray and direcTV box going thru the HD621 and video to Plasma and audio of course to the 861. I also have an 800 v4 (not v12) going directly into the 861v6 via multiple digital coax.

I have an annoying issue with the audio on the 861v6 sync-ing and dropping and re-syncing. Each time it's about a one second drop out. It happens regardless of source-- even occasionally with the 800, which is not handshaking w/ HDMI. Frequency ranges from once every 30 minutes, to as frequently as 2-3 times a minute. For several weeks I've tried everything I know to do, including replacing all of the HDMI cables, replacing the Cat6 cable, reseating everything, adding a power supply to try and stabilize the power and prevent spikes (PS audio), trying different power cables, turning off components not in use, reconfiguring multiple times thru mconfig program (on both the HD621 and 861v6), and probably lots of other things.

Before I go and send the unit back, was wondering if anyone out there had run across this issue. I recall many moons ago my 861 (not sure which version at the time) had this issue, and I think a "fupdate" fixed it. I didn't have this issue with the v4 I replaced with the v6, but I hadn't used extensively in the configuration with the HD621 extensively before upgrading. Unless I'm missing something else, I can't "fupdate" the 861v6 as I don't see the firmware in the mconfig program.

If anyone has any suggestions, I'm all ears.... Thanks!


Studio System: UltraDAC, Analog Speakers, QNAP IS-453S Pro
Theater: Trinnov, 8kSPE, 4 5.2kSE, 7.2HCSE, Analog subs, DSP8000SEs
Roon (running headless on QNAP)