My dealings with M:

Bought my 207 that long ago I can`t remember, it worked for 15 years or so but eventually it gave up the ghost. (It wasn`t through over use)

I contacted M and posted the unit off - I did write a nice letter stating that I would appreciate a repair as I couldn`t possibly afford a replacement - stating that I was - am, a joiner - and it takes years to save up for M stuff. I am not self-employed.

The unit couldn`t be repaired.

No charge for the effort or even the postage - I even received a phone call - the man I assume was a technician didn`t sound too happy that he couldn`t repair the unit.

A few years later when circumstances changed I bought a G06 I didn`t even hear the unit before I bought it.

A year later I contacted M - this time I was told that new management was in place and unless I was a dealer I couldn`t talk to anyone! That didn`t make me very happy.

As you all know I am new to this site and have enjoyed the experience and more importantly the very friendly and extremely helpful advice.

Yes circumstances have changed but for me, without this site I wouldn`t have bought any more M gear - I was am looking at a new HD621 in the new year but even that doesn`t sound problem free!

Shaun

PS

I have had Ford RS`s all my life OK the last one was a series one Escort RS but as I have said circumstances have changed. I now have a new Focus RS -fantastic car - the service with ford - well I won`t buy another one!

DSP6000, 5500 centre, SW5500. Kef surrounds. G61R, HD621, MS600, MC200, G55, Lumgen,Oppo bluray player, Bluesound Node Icon