Originally Posted by dpstjp
I have received an email this morning from Mr Murrell in reply to my email of last Sunday. He tells me that my unit will ship on Monday, "no more delays". He has not responded to my email of two days ago requesting the cancellation of my order and a full refund within 10 days.

I was thinking Gary may be responding to people who have requested a refund or otherwise submitted claims with PayPal, et al, but I filed claims with both PayPal and AmEx and haven't heard back from Gary yet. However, the lateness of the claims -- remember it's been over four months for me, so both PayPal and AmEx are doing me a favor -- means that the word may not have percolated through to Gary's inbox yet.