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Joined: Nov 2018
Posts: 300
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Hitchhiker
Hitchhiker
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Joined: Nov 2018
Posts: 300
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Sent them my 861v8 in March. They received in March 18. Reached out April 6 and April 24 by email... radio silence. They had this same 861 back in 2019 and they were super responsive then.


Cave: Trinnov Altitude CI-8; Oppo 203 Vanity HD; 6xDSP5k, DSP5kC, D1500; Sony Z9D, PS5 Pro; Apple TV 4K
Living: Wiim Pro; Rega Planar 1+; 2xDSP5k
Master: Wiim Pro; 2xDSP3100
Kitchen: Bluesound Flex stereo pair / Amazon Echo Studio
Deck: Wiim Mini; Random Chinese Class D; Cambridge Soundworks Outdoor 52s; Polk Sub;
Garage: Wiim Pro; 2x5k
Joined: Sep 2002
Posts: 342
Likes: 3
Hitchhiker
Hitchhiker
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Joined: Sep 2002
Posts: 342
Likes: 3
Have you tried calling them?


My gear: Trinnov CI, 271, 8000.1(SEs), 7200.1 HC (SE), 320s, 3200s, Seaton F18 subs, MS200 (2nd zone), 218, 210.
Other: JVC RS-4100 projector, Lumagen Pro Radiance, Panamorph DCR anamorphic lens, Stewart G4 130 screen, Kaleidescape Strato K, Rvolution 4K player and Zapitti NAS, Oppo BDP-203,Roon Nucleus
Joined: Jun 2000
Posts: 343
Likes: 3
The-Repair-Shop.com
Hitchhiker
The-Repair-Shop.com
Hitchhiker
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Joined: Jun 2000
Posts: 343
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Hi James;

My apologies; we have been very busy here lately. Just want you to know that your unit has been in work. Actually Jason is checking if there is anything other than the EF card failure also faulty right now.

again sorry for the breakdown in communication.

Best

Marc Koval


Marc Koval
The Repair Shop
404-542-4902
marc<at>the-repair-shop.com
https://www.the-repair-shop.com/
2 members like this: JorgeQ, Neil H
Joined: Nov 2018
Posts: 300
Likes: 9
Hitchhiker
Hitchhiker
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Joined: Nov 2018
Posts: 300
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Thanks Marc. Jason reached out and my 861 is on its way home!


Cave: Trinnov Altitude CI-8; Oppo 203 Vanity HD; 6xDSP5k, DSP5kC, D1500; Sony Z9D, PS5 Pro; Apple TV 4K
Living: Wiim Pro; Rega Planar 1+; 2xDSP5k
Master: Wiim Pro; 2xDSP3100
Kitchen: Bluesound Flex stereo pair / Amazon Echo Studio
Deck: Wiim Mini; Random Chinese Class D; Cambridge Soundworks Outdoor 52s; Polk Sub;
Garage: Wiim Pro; 2x5k
Joined: Nov 2018
Posts: 300
Likes: 9
Hitchhiker
Hitchhiker
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Joined: Nov 2018
Posts: 300
Likes: 9
I will say that it arrived on my doorstep, without signature required. Luckily I was a) home and b) saw the camera notification, but the delivery should have required a signature.


Cave: Trinnov Altitude CI-8; Oppo 203 Vanity HD; 6xDSP5k, DSP5kC, D1500; Sony Z9D, PS5 Pro; Apple TV 4K
Living: Wiim Pro; Rega Planar 1+; 2xDSP5k
Master: Wiim Pro; 2xDSP3100
Kitchen: Bluesound Flex stereo pair / Amazon Echo Studio
Deck: Wiim Mini; Random Chinese Class D; Cambridge Soundworks Outdoor 52s; Polk Sub;
Garage: Wiim Pro; 2x5k
Joined: Nov 2009
Posts: 3,867
Likes: 375
Meridian Partner
Vogon Civil Servant
Meridian Partner
Vogon Civil Servant
Joined: Nov 2009
Posts: 3,867
Likes: 375
You would be amazed at how many expensive audio items are shipped with no signature required while others insist.


www.cmbintegrations.com
One step from the Presidency
#1 Trinnov Altitude 32-8-16, 271, 8000XE, 7200SEHC, 7200.2, Seaton F18, JL Fathom F113, Revel w990's, Kef R7, ATI 528 Amp, JVC RS4100K, SI screen. Roon Nucleus+, Eno AG, Eno M link, 218.
#2 Mark Levinson No5105, Ayre VX8 and CX8, Vandersteen Treo CT, Preamp varies.
#3 Meridian Ellipse
Joined: Dec 2009
Posts: 33
Harmless
Harmless
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Joined: Dec 2009
Posts: 33
Hi Marc,

Thomas here from Vancouver BC. Just sent a service request form on the Repair Shop yesterday. Haven't got any reply yet. Usually how long should I expect to receive shipping instruction from your company? Thanks


DSP6000 (24/96),SW1600 X 2, 800v4, Vitus Audio Andromeda digital cable, Aural Symphonic magic gem V1t for Running Spring Audio Hayley power conditioner, 2x Shunyata Anaconda helix alpha for D6k, 2 X Audioart Statement II for SW1600, Aural Symphonic magic gem V2t for 800v4. Furutech CF102 (R) RCA, Furutech FX-Alpha-Ag 75ohm IC, PS Audio wall socket

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