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Joined: Mar 2015
Posts: 18
Harmless
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Harmless
Joined: Mar 2015
Posts: 18 |
Hi everyone,
I'm just wondering if everything is OK with Marc Koval?
After corresponding with him about the repair of my G68 via email, I sent him the unit a month ago and have not heard anything from him despite several email attempts.
I know he has an excellent reputation for great customer service, so I am hoping he is OK.
Does anybody have any insight or currently have their unit out for repair with Mark?
G68, HD621, BluRay, Cable-TV
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Joined: Nov 2000
Posts: 2,764 Likes: 6
Robert.W Great Green Arkleseizure
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Robert.W Great Green Arkleseizure
Joined: Nov 2000
Posts: 2,764 Likes: 6 |
I also tried to contact him months ago, no reaction at all..??
800v3/218/271/8k.2/5k5s  /5kC/DSP3200/Reviver/ TT-ELP/Graham Slee Revelation/Trinnov Altitude 32/OPPO 205 __Ayon/HB/Shunyata/Miltzow -- power cables, __Ayon/Jungson/Miltzow --analog, Miltzow-- digital, __Vortex/WMA ,
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Joined: Feb 2010
Posts: 958 Likes: 5
Pan-dimensional being
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Pan-dimensional being
Joined: Feb 2010
Posts: 958 Likes: 5 |
I think he was at CEDIA all last week and had been on the road a lot before that.
James
NC1: 861v8, ID41, 218, 251(to outdoors), DSP8000SEUG, 7200SEC, DSP520 rears, Apple TV, DirecTV, Oppo BD103, QNAP251, Roon
NC2-M7005, Triad Silver Speakers,Acurus Amps
FL1: 861v4, ID40, 218, MS200, DSP8000SEs, DSP7200SEC, DSP5000s, DirecTv, AppleTv, OppoBD103, QNAP469, Roon
FL2: Marantz 7005, 251, M60s,60C,33s, Oppo BDP-93,MS200, Roon
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Joined: Sep 2005
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Paranoid android
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Paranoid android
Joined: Sep 2005
Posts: 502 Likes: 2 |
I can confirm Marc was at Cedia and is playing a bit of catch up as he's just finished mine. Well worth the wait though - his service is excellent which unfortunately I have had to employ too many times!! On different M kit I might add!
Main: MS600, G61R, DSP3100Vx3, DSP33x2, SW1600, Samsung 65JS9500 TV, Sony X800, Wireworld Star*light video cabling, Isotek Vision, Isotek Elite/Prem mains cabling.
Office: Roon ROCK on NUC7i5, Allo USBridge + iFi PSU, Prime Amp/PSU, Fostex TH900.
On the Go: Surface Pro, Explorer2, Sennheiser Momentum M2
Smyth Realiser2 on pre-order :-)
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Joined: Mar 2015
Posts: 18
Harmless
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Harmless
Joined: Mar 2015
Posts: 18 |
Thanks everyone.
I'll be patient. Maybe he has some catching up to do.
I know his reputation is excellent.
I guess I was a bit nervous to send off an expensive piece of gear off in the mail.
G68, HD621, BluRay, Cable-TV
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Joined: May 2000
Posts: 8,364 Likes: 14
President of the Imperial Galactic Government
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President of the Imperial Galactic Government
Joined: May 2000
Posts: 8,364 Likes: 14 |
He Posted here on Sept 22 Post by Marc
- Fiddler (IMHO)
If you think listening to music is fun, try learning an instrument.
HT: G61RSL, 4x5K, 5.5KHC, 2xSC6000, Transporter, HD621, Philips BDP7501 4K, Tivo, 65" LG OLED 4K C6
Computer: Foobar2000, 5K, Mojo, HiFiMan HE1000 V2
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Joined: Mar 2015
Posts: 18
Harmless
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Harmless
Joined: Mar 2015
Posts: 18 |
Thanks Fiddler!
I still have not gotten any type of reply.
I'm glad he's OK. Maybe my unit is at the back of the line?
I'll try to reach out to him again.
G68, HD621, BluRay, Cable-TV
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Joined: Mar 2015
Posts: 18
Harmless
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Harmless
Joined: Mar 2015
Posts: 18 |
Just wanted to update this thread.
Marc contacted me about a week ago and we got everything squared away. Excellent service and fast turnaround once he got my unit on the bench.
I think he just got caught up with life stuff and things got pushed back a bit.
Thanks to Marc for continuing to provide such a valuable service to the Meridian community!
G68, HD621, BluRay, Cable-TV
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Joined: Dec 2010
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Harmless
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Harmless
Joined: Dec 2010
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Marc repaired my processor a few months ago.
Meridian fan.
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Joined: Apr 2018
Posts: 2
Harmless
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Harmless
Joined: Apr 2018
Posts: 2 |
Again I'll pose the question. Donde este Marc Koval?
I am the original owner of a pair of 105 amplifiers from the 1980s. They stopped working about 10 years ago due to blown capacitors.
I tried going through Meridian USA for repair information, but they were worse than useless. I even tried to replace the caps myself, but to no avail. I stumbled across Marc's name while auditing this forum. I did make contact with Marc more than a year ago and we were on the verge of setting up a repair exchange. Then, nothing. I have tried several times to contact this elusive guy.
Does anyone know if Marc is still servicing Meridian equipment? Short of that, does anyone know of anyone else who could service my Meridian amps?
Thank you for any help.
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Joined: Nov 2009
Posts: 3,856 Likes: 374
Meridian Partner Vogon Civil Servant
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Meridian Partner Vogon Civil Servant
Joined: Nov 2009
Posts: 3,856 Likes: 374 |
Yes he is your best bet. I spoke with him on the phone a couple of weeks ago. Keep trying and you will get him.
www.cmbintegrations.comOne step from the Presidency #1 Trinnov Altitude 32-8-16, 271, 8000XE, 7200SEHC, 7200.2, Seaton F18, JL Fathom F113, Revel w990's, Kef R7, ATI 528 Amp, JVC RS4100K, SI screen. Roon Nucleus+, Eno AG, Eno M link, 218. #2 Mark Levinson No5105, Ayre VX8 and CX8, Vandersteen Treo CT, Preamp varies. #3 Meridian Ellipse
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Joined: Apr 2018
Posts: 2
Harmless
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Harmless
Joined: Apr 2018
Posts: 2 |
Thank you for your reply, Bruce.
Did you reach Marc directly or did you have to leave a message and await a reply? (perhaps you have a higher status)
I have tried telephone and email for a year and have yet to get a callback.
Do you know if he reads these boards?
Thanks again.
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