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#265748 2017-07-08 11:00
Joined: Apr 2012
Posts: 3,174
Likes: 171
Hooloovoo
Hooloovoo
Joined: Apr 2012
Posts: 3,174
Likes: 171
Has anyone else experienced Tidal causing Sooloos to hang? Mine's playing files fine (including MQA!) but periodically hangs badly when trying to search/browse Tidal, or add tracks/albums to my library.

This happens on my iPhone and iPad. Both they and Sooloos all on latest versions.


HC: 861v4/ID40/LPS, DSP5000, DSP5000VC, DSP3100, SW1600, HD621, Oppo BDP-105, Sony VPL-HW55ES
2-Channel: Oppo BDP-105, TEAC VRDS-7/Trichord Clock 3/PSU, 551, Quad 303, Harbeth Compact 7ES-3, Kimber cables, Russ Andrews mains and supports.
Previous Meridian: 5000C, 5200SL, 7200.2, 6000, 562V.2, 568.2mm, 800v4, 808.2i, 818v2/v3, 861v8, 502
Joined: Feb 2011
Posts: 2,821
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Great Green Arkleseizure
Great Green Arkleseizure
Joined: Feb 2011
Posts: 2,821
Likes: 94
I have no problems as described, however I only use the Tidal favourites feature to differentiate between albums I own and those that I access.

Hector


AV: Thorens TD160B, SME, ShureV15MK2, 500, 598, 861v4, DSP7200.1, DSP3300HC Samsung UE55, SkyHD.
DINING: MS600, AC200, DSP5200SEUG.
STUDY 504, Roon Nucleus + RevB, 808v6, 5200SE, Mac & PC (Touch Screen), Prime+PS Grado GS1000i
HORIZONTAL: M80, MS200, Red Rose Spirit + Sonus Faber Toys, iPad Mini
A capella to Zydeco
Joined: Feb 2012
Posts: 21
Harmless
Harmless
Joined: Feb 2012
Posts: 21
Happens to me all the time, usually during playing a track.

What I also see (hear) most often, though, is my system's failure to start playing a queued Tidal track, followed by skipping to the next in queue, sometimes skipping one or two tracks, sometime the entire album queued. It happens randomly.

My router allows me to monitor realtime network traffic by each local IP address. I've noticed that Tidal tracks appear to download, presumably to cache on my Control:10, within the first ~5-10 seconds of each track, for tracks of up to about 10 minutes long. Peak download speed is 25-35 Mbps. After that, download (and upload) traffic flatlines at zero until the next track. I'm wondering whether this behavior makes Tidal on my Control:10 more susceptible to any network glitch that occurs during that initial 5-10 seconds, or even just before it, so that if it can't attain and sustain that download burst speed, it either moves on or hangs.



Control:10 (died) | Ensemble #1 (died) | Ensemble #2 (zones: 4 analog, 1 digital) | Intel NUC running ROCK | DSP3100 | F80 | migrating to Roon with multiple 218 Zone Controllers
Joined: May 2010
Posts: 39
Harmless
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Posts: 39
Originally Posted by Gumby
Happens to me all the time, usually during playing a track.

What I also see (hear) most often, though, is my system's failure to start playing a queued Tidal track, followed by skipping to the next in queue, sometimes skipping one or two tracks, sometime the entire album queued. It happens randomly.
Ditto


Winot
Joined: Feb 2013
Posts: 615
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Paranoid android
Paranoid android
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Common problem for me also.


Antipodes CX + Roon, 818v3, DSP 7200SEs, 218, DSP3200s

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