Tim,
The update from the 32 bit (QTS 4.2.X) to 64 bit (QTS 4.3.X)QNAP firmware is relatively easy, but sounds a bit daunting first go around.
In order, I just updated my HS-251 (backup server) and TS-453A (dedicated Sooloos server). Then I updated the Sooloos firmware. All has gone well, no gremlins observed, and subjectively the library seems to load faster.
Here is the process as best I can remember it. You'll probably steam ahead of me here but I've attempted to detail every step and not assume any prior knowledge.
Step One - Update QTS
Open the QTS app (I do so from the QFinder app on my networked Windows 10 computer - there is a Mac version).
Open the "Control Panel"
Open "Firmware update"
Click on "Firmware Update"
If you are offered QTS 4.3.3, follow the on-screen instructions.
Alt Step One - If Required)
If, as occurred with my HS-251, you are only offered QTS 4.2.5, you need to update manually. As THE book suggests, Don't Panic! Follow these instructions:
Go to the QNAP site and down load the firmware for your device. Here it is step-by-step if you haven't done it before...
Go to
www.qnap.com/en-us/product_x_down/Choose your device particulars in the two pull-down menu boxes:
Number of drives ("2" in your case)
Model ("HS-251+" in your case)
Below that you will see:
"Downloads and other support for HS-251+"
Choose "Firmware" (the top left radio button).
Download the Firmware to your preferred location.
When that's done, head back to QTS.
Open the "Control Panel"
Open "Firmware update"
This time, choose manual update over live update.
You will be presented with a box to enter the location of your new firmware next to which is a "Browse" button to make it easy. Once you have the file location entered, click on "Update System."
Follow the on-screen instructions.
After the device has updated it will reboot. Your 32 bit Sooloos app will no longer work so don't distract yourself (or panic) with trying.
Step Two - Update Sooloos_QNAP_QTS_4.3.x.qpkg
Download the new QNAP Sooloos App from:
https://www.Meridian-audio.com/en/product-support/streaming/media-source-600/Scroll down to "Software" and click on
"Sooloos for QNAP NAS.zip"
That will download both the 32 bit AND 64 bit versions.
As stated elsewhere you want:
"Sooloos_QNAP_QTS_4.3.x.qpkg"
Go back into the new version of QTS running on your QNAP NAS and open "App Center".
IGNORE the Sooloos App icon that appears with any other installed apps.
Go to the top right of the screen and click on the icon that has a "+" sign on it. It's to the immediate left of the settings icon (a cogwheel). The icon you want doesn't have a descriptor when you hover over. Its for manually adding an app.
You will be presented with a box to enter the location of the new "Sooloos_QNAP_QTS_4.3.x.qpkg" that you just downloaded. Again, next to the box is a "Browse" button to make it easy. Once you have the file location entered, click on "Install."
Follow the onscreen instructions. This will overwrite the 32 bit Sooloos software - so no need to uninstall it.
When the process completes you'll have your Sooloos system updated to the 64 bit version of plugin v529.
All done! Although it's probably good housekeeping to reboot everything, including modem and router.
Any fellow hitchhikers who find fault with my instructions, feel free to correct and republish, no pride of authorship here.
Good luck Tim.
Richard
A Brit in Chicago
Note:
If our pals at M read this they might see fit to correct/finesse my notes and publish them in the support section of their website. Too much of the Meridian experience is poorly or inadequately explained (IMHO) for the benefit of people who expect consumer electronics to "just work", and are not overly proficient with the mysteries of computers, much less Meridian setup-topologies..
I continue to be indebted to many who have helped me in the past by sharing on this site.
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