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#206406 2014-02-07 02:28
Joined: Jun 2012
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Hi All,

I just returned from vacation and rebooted my Sooloos C15 and TwinStore. The screen shows 755 albums in my collection. Trouble is there were 1980 albums when I shut it down.

Has anyone any ideas on where they've gone and how I can get them back?

Thanks
Paul


C15, QNAP TS-453A, Synthesis A100T Tube amp with onboard DAC, Triangle Antal Anniversary Edition
Levo #206407 2014-02-07 02:37
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President of the Imperial Galactic Government
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Use the Sooloos Library Interrogator and test what is on each store.


Rgds,
Nick


ncpl #206408 2014-02-07 02:53
Joined: May 2008
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Hi,

Is the store enabled on the C15? If so it could be that only the albums on the C15 are showing.

Can the C15 see the TwinStore? (Check on the devices screen.)

Check you can connect to the TwinStore's IP from a browser.

Regards,
Carl


861v6+ID40, HD621, 8000.2, 7200HC, 7200.2, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
Carl #206413 2014-02-07 03:14
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Hi Carl,

Thanks for your input. The device manager sees the TwinStore and displays 3TB. Is that right?

I tried connecting through the browser to the TwinStore and it does find it. Disabled the C15 storage and it reloaded a grand total of 32 albums. They're all the most recent additions.

I'm completed puzzled.

Regards
Paul


C15, QNAP TS-453A, Synthesis A100T Tube amp with onboard DAC, Triangle Antal Anniversary Edition
ncpl #206414 2014-02-07 03:15
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Hi Nick,

Thanks for your input, tried the Interrogator earlier. Looks a usual program but doesn't help me much at this point.

Regards
Paul


C15, QNAP TS-453A, Synthesis A100T Tube amp with onboard DAC, Triangle Antal Anniversary Edition
Levo #206440 2014-02-07 14:54
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Hi Levo

Have you tried rebooting your router, I lost all my albums once and that was the solution, the Sooloos debug screen would also be helpful in diagnosing the issue, <core IP address>/debug

Russ

Levo #206452 2014-02-07 18:08
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President of the Imperial Galactic Government
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Originally Posted by Levo
The device manager sees the TwinStore and displays 3TB. Is that right?
Hi Paul, yes that's correct it displays the size of the store.

As Ratberg, suggests switch everything off including the router.

Then switch back on in this order waiting a couple of mins after each one:

- Router
- TwinStore
- C15

Once this is done recheck, the album stats (I'd used the Sooloos Debug screen, as you get more information)

Do you have a Sooloos backup of your albums?

Regards,
Carl

PS
Something for you to consider, once your up and running again.
From what you have said I think you have a lot of albums on the C15's store. Must people transfer these to the TwinStore and switch off the C15's store. There are existing threads on doing this however in brief. With all stores on make a full backup; then switch of the C15's store and perform a restore from the backup. This will identify the 'missing' albums and restore them on to the TwinStore.


861v6+ID40, HD621, 8000.2, 7200HC, 7200.2, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
Carl #207003 2014-02-14 18:52
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Thanks to all for your kind attempts to help.

I've tried most things suggested to restore my missing albums. However, there is a new development which is making things very difficult. I can no longer access Sooloos with my PC, Netbook or Android tablet.

Control:PC doesn't connect nor does the Control:Web. I've checked out the IP addresses for my C15 and also TwinStore and my router correctly identifies them at the appropriate IP addresses. I'm totally flummoxed.

Looks like I'll be dragging all the boxes of CD's out of my loft and resurrecting my trusty all Sugden Masterclass Player!!

Any ideas?


C15, QNAP TS-453A, Synthesis A100T Tube amp with onboard DAC, Triangle Antal Anniversary Edition
Levo #207009 2014-02-14 19:55
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President of the Imperial Galactic Government
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Levi, is this a wired connection from PC? If not, try that next. Thoughts, Chris


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GIK monster bass panels, rear wall. QNAP TVS 471i3. Roon into DSP5200SE via 210/ 218 zone... Explorer 2. Bluesound Pulse 2, Mini & Flex. 596v1, 518, Foxsat HD, Sony BDP, Pioneer 5090, 2 Chromecast's for LRB videos. MS200 to F80 for a Roon zone

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Hooloovoo
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Time to root out Sooloos configure and see if you can talk to the two components that way, using wired connections of course.


In the spirit of Spinaltap, I would like to confirm that I am not involved in the corrupt theft of a global sport.

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