Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Streaming Control:Mac not working preventing me using my Mac instead of Windows

I've had confirmation in the past from Meridian that the page that you see in both Control:PC and Control:Web are in fact web pages. (And I assume the same is also true of course for Control:Mac.)

Ian

I believe that both use Google web toolkit (which resolves queries that are then converted to HTML in the browsed rather than serve formatted html data direct from the core) but whilst Control:Web is a web app, both Control:PC and Control:Web are 'native' apps that have a 'web window' to the same tools that Control:Web do. Outside the 'web window' Control:PC/Control:Mac offer other functions, which includes a 'Sooloos hardware device' like protocol for audio rather than http web based audio.

So think of Control:Web as a web app and Control:PC/Control:Mac as a browser that runs a similar (possibly even identical) web app that Control:Web runs plus a whole host of non web functions.

Although I was unaware of the exact underlying techniques, your explanation confirms what I figured indeed Ian, thanks for clearing that up!

Unfortunately, Meridian support was unable to resolve this. They've given up.

All evidence I've found points to some sort of problem with the .net framework tool they've based Control:Mac on (MonoTouch), but without Meridian's help in pursuing this, I'm dead in the water.

Sorry I couldn't contribute something more productive to this issue.

What did Meridian support say?

Not much.

Over the course of 3 months there was a pattern of them asking some kind of very basic question (like whether I had admin rights), me answering the same day, and then Meridian support not responding for weeks until I or my (premier level) dealer prodded them. They tried a less-shotgun, more-diagnostic approach once, but when it didn't go as they'd expected, they dropped it. In the end, working with them on this never went anywhere until they finally told me they'd just given up.



A more than disappointing support experience with Meridian.

Well, good news and bad news:

The good news is that I finally got Control:Mac running on my home computer. The bad new is that it took a HD repartition and OS reinstall to do it.

I was never able to root cause the problem. I dragged a friend in, who is chief software architect at one of the largest silicon valley hardware firms, and he gave up too, so I threw in the towel and started from scratch.

Sorry I couldn't provide anything more helpful.

My dealer admitted to having little experience with Mac and that they recommend using PC because it works better. Ah well, just glad to hear that it is now working, even if it took a complete system reinstall.