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#282148 - 2019-01-25 22:42 Re: Roon 1.6 released [Re: CMB Integrations - Bruce]
Registered: 2009-08-29
Posts: 394
Jeremy A-H Offline
Hitchhiker
Jeremy A-H Offline
Hitchhiker

Registered: 2009-08-29
Posts: 394
Loc: Hampshire, UK
I'm not sure if this has changed since, but I had to request a refund when I upgraded from an annual license to perpetual. I had initially thought it would be handled automatically.


DSP7200SE's, 818v3, Antipodes CX.
Shunyata Triton v3/Typhon QR, PS Audio P5 (for 818), 2xSotM sNH-10G, SotM sCLK-OCX10.
[Using a mix of Alpha NR, Delta NR power cables + SotM and AudioQuest Diamond interconnects.]
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#282149 - 2019-01-25 22:45 Re: Roon 1.6 released [Re: Jeremy A-H]
Registered: 2008-05-23
Posts: 8,007
Carl Offline
President of the Imperial Galactic Government
Carl Offline


President of the Imperial Galactic Government

Registered: 2008-05-23
Posts: 8,007
Loc: Central England, UK
Hi,

Nothing has changed and you shouldn’t have needed to request the refund, but I know sometimes Roon’s payment system has a hiccup.

Regards,
Carl


861v6+ID40, HD621, 8000.2, 7200HC, 7200.2, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
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#282150 - 2019-01-25 23:21 Re: Roon 1.6 released [Re: Jeremy A-H]
Registered: 2002-08-28
Posts: 4,582
Mr Meridian Offline
President of the Imperial Galactic Government
Mr Meridian Offline
President of the Imperial Galactic Government

Registered: 2002-08-28
Posts: 4,582
Loc: Perthshire, Scotland
Originally Posted By Jeremy A-H
I'm not sure if this has changed since, but I had to request a refund when I upgraded from an annual license to perpetual. I had initially thought it would be handled automatically.
That was my experience too, but it fairness they sorted it immediately when I emailed them.

Cheers

George

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