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#277706 - 2018-07-02 09:20 MD600 not importing files anymore
Registered: 2013-12-23
Posts: 3
Johan50 Offline
Harmless
Johan50 Offline
Harmless

Registered: 2013-12-23
Posts: 3
Loc: Brussels, Belgium
Hi,

It seems my MD600 no longer allows importing audio files (dropping directories from windows explorer into the Control:PC application). I get a systematic error "Failed to analyze media files" for all imports I try.

I also tried to re-import an album that I successfully imported a few months ago and it now gives that exact same error.
Connecting via Windows explorer to the MD600 I noticed all directories have been copied to Music/incoming but just sit there and nothing happens.

It looks like some process for the import is not running - but I don't know how to check or correct that.

http://<MD600 IP>/debug/dist doesn't show anything useful.

I put the question to support@Meridian.co.uk but no answer so far.

Anybody has any ideas?
J

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#277708 - 2018-07-02 10:25 Re: MD600 not importing files anymore [Re: Johan50]
Registered: 2010-12-09
Posts: 3,537
Ratbert Offline
Ravenous Bugblatter Beast of Traal
Ratbert Offline
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,537
Loc: Europe
Can you export a file using Control:PC/Control:Mac as a test, just to verify if the MD600 is working, I assume it is your core and you can still play music?

What size disks do you have and how much music, there are not full are they?

I assume you have rebooted everything remember to turn the MD600 off at the back after shutting it down via the front button.


Never pass up a good chance to shut up!
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#277709 - 2018-07-02 11:53 Re: MD600 not importing files anymore [Re: Ratbert]
Registered: 2013-12-23
Posts: 3
Johan50 Offline
Harmless
Johan50 Offline
Harmless

Registered: 2013-12-23
Posts: 3
Loc: Brussels, Belgium
Hi Ratbert,
Yes I can export from Control:PC.
MD600is indeed my core - disks are 2TB and not full (600+GB left)
I did reboot turning off at the back already a few times.
Any other suggestions?
J

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#277711 - 2018-07-02 12:18 Re: MD600 not importing files anymore [Re: Johan50]
Registered: 2010-12-09
Posts: 3,537
Ratbert Offline
Ravenous Bugblatter Beast of Traal
Ratbert Offline
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,537
Loc: Europe
If you have deleted an reinstalled Control:PC and it still fails then it might be a corrupt or failed DOM which is where the OS lives, most likely Meridian will ask you to send it back for repair. If they do either remove the hard drives or ensure you have a good backup as Meridian tend to format them as part of their troubleshooting, I had this happen to me and I know of others who suffered the same fate.


Never pass up a good chance to shut up!
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#277712 - 2018-07-02 12:27 Re: MD600 not importing files anymore [Re: Ratbert]
Registered: 2013-12-23
Posts: 3
Johan50 Offline
Harmless
Johan50 Offline
Harmless

Registered: 2013-12-23
Posts: 3
Loc: Brussels, Belgium
Thanks Ratbert,

I have not yet re-installed Control:PC - I will do that and see if it changes anything.

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