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#277348 - 2018-06-20 06:12 Re: Bad Luck [Re: ncpl]
Registered: 2009-09-13
Posts: 5,379
Ludwig Offline
President of the Imperial Galactic Government
Ludwig Offline
President of the Imperial Galactic Government

Registered: 2009-09-13
Posts: 5,379
Loc: Europe
It maybe too late, but I once had a disc in my MD600 fail, and the unit showed both failure lights. I probably did something to get it in that state, but I managed to rebuild the data from one of the discs, despite both lights having showed.

You might try each drive separately. YMMV.


Ex-moderator
Sitting room: 818v3, 8kSE
Office: 818v3, Stax SRM-T1, Stax SR404LE
TV room: HD621, 518, D33
Kitchen: MS200, Genelec 6010 actives
Server: Roon/NUC/Touchscreen

Oldest audio file: 1889 Edison cylinder
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#277389 - 2018-06-20 19:22 Re: Bad Luck [Re: Ludwig]
Registered: 2009-08-29
Posts: 178
Jeremy A-H Offline
Hitchhiker
Jeremy A-H Offline
Hitchhiker

Registered: 2009-08-29
Posts: 178
Loc: Hampshire, UK
Speaking from experience, two discs can fail very close in time to each other, if they've come from the same batch. This is especially true if they don't get much cooling.

It's one reason it's a good idea to buy drives from completely different batches, if possible.


Meridian 818v3, DSP7200SE's, Triton v3, Roon
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#277392 - 2018-06-20 21:11 Re: Bad Luck [Re: Jeremy A-H]
Registered: 2004-04-20
Posts: 445
Jdb-si Offline
Paranoid android
Jdb-si Offline
Paranoid android

Registered: 2004-04-20
Posts: 445
Loc: New Jersey, USA
Thanks for all the suggestions.

I hope to have an update on the status this weekend.


Theater: G68, G98DH, DSP6k, DSP55kC, SW1600x2, DSP55k, Plasma, (Zone 2)
Living room: DSP5k, DSP52kC, SW1600, G68, Sooloos MC600 (Zone 1)
Bedroom: M80
office: SACD, 861v4, DSP6k (Zone 3)
Storage: P350Ws, G55s, M33s, DSP33s, DSP5k, 501, 518, 561
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#277400 - 2018-06-21 08:33 Re: Bad Luck [Re: Jdb-si]
Registered: 2006-08-16
Posts: 614
Richard W Offline
Paranoid android
Richard W Offline
Paranoid android

Registered: 2006-08-16
Posts: 614
Loc: North of Scotland
I had a similar experience to Ludwig, both lights showing and the unit sat doing nothing but flashing lights, the pattern didn't fit the user manual description. Ultimately it was a single drive that completely failed. Helpfully the unit will run with just a single drive. I replaced both drives at the same time. I rebuilt one drive from my (thankfully recent) back-up as it wouldn't rebuild from the original, non failed disk. The second new drive did rebuild from the good new drive when installed so maybe the old "good" drive also had some problems. Thanks to Ratbert for the help and advice at the time.

As has been pointed out the lack of any useful drive health type utilities on the MD600 is a problem. I do appreciate it's simplicity most of the time. I seem to spend more time tinkering and checking the status of my microserver and NAS back-up drives than I do actually using them......

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#277406 - 2018-06-21 12:26 Re: Bad Luck [Re: Richard W]
Registered: 2011-02-02
Posts: 2,252
Hector Offline
Senior Shouting Officer
Hector Offline
Senior Shouting Officer

Registered: 2011-02-02
Posts: 2,252
Loc: Midlands, UK
Had a similar problem on more than one occasion, however Ratbert talked me through successful resolutions when problems arose.

My MD600 showed failed drives but not simultaneously, after hard reboot the opposite (L or R) reported failed condition.

Seagate tools easily identified the failed disc and a new disc inserted rectified the problem.

Most disconcerting at the time, which just confirms the poor diagnostics of the MD600. I have no faith in what the LED display shows.

Hector


AV: Thorens TD160B, SME, ShureV15MK2, 500, 598, 861v4, DSP7200.1LR, DSP3300HC Samsung UE55, SkyHD.
DINING: MS600, AC200, DSP5200SLLR.
STUDY 504, SB Touch, 2x MD600, C15, 808.6, 5200SE, Mac & PC, Explorer v1, Prime+PS Grado GS1000i
HORIZONTAL: M80, MS200, Red Rose Spirit + Sonus Faber Toys
A capella to Zydeco
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#277407 - 2018-06-21 14:13 Re: Bad Luck [Re: Hector]
Registered: 2004-08-07
Posts: 7,494
Ian Online content
President of the Imperial Galactic Government
Ian Online content
President of the Imperial Galactic Government

Registered: 2004-08-07
Posts: 7,494
Loc: Surrey, England, UK
I thought that the health of those things were actively monitored by mothership to pre-empt any failure whistle


Meridian owner since 1992
DSP5000 96/24, MC200, Prime & PSU, Focal Elear, Explorer 1 & 2, F80, 200/203 and various Sonos.
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#277410 - 2018-06-21 14:47 Re: Bad Luck [Re: Ian]
Registered: 2010-12-09
Posts: 3,473
Ratbert Online sleepy
Ravenous Bugblatter Beast of Traal
Ratbert Online sleepy
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,473
Loc: Europe
laugh laugh laugh


Always learn from the mistakes of others. You can never live long enough to make them all yourself.
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#277418 - 2018-06-22 05:44 Re: Bad Luck [Re: Ratbert]
Registered: 2016-02-22
Posts: 25
Gerard Offline
Harmless
Gerard Offline
Harmless

Registered: 2016-02-22
Posts: 25
Loc: High River, Alberta, Canada
It seems everyone has a favourite Hard Drive, in speaking with an IT manager for a very large company who uses many multiples of these units, he suggests only using the ones certified for 'Enterprise' as the manufacturers are much more fearful of the backlash from companies using their products then from consumers if there is failure, apparently the drives are more rigorously tested and have longer life spans.

It appears there is a significant range in the capacity size of Hard Drives that everyone is using, is there any consensus on the capacity capability of MD600 or TwinStores?

Gerard.


Home Theater - LG 4K C7, HD 621, G61RSL, oppo 203, MS600, DSP3100 L & R, 2x3100's centers and 4 DSP33's surrounds. 2 x REL S3 SHO and 2 x REL habitat1 subwoofers.

Music & TV, Samsung UHD 55", oppo 203, HD621, G68D, Sooloos 15, 588, 518, M10, M 20's, m33's,

MD600, 2 x Twinstores..
Shunyata Hydra 8, Shunyata power cables.
Monster AVS 2000
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#277447 - 2018-06-23 17:04 Re: Bad Luck [Re: Gerard]
Registered: 2006-11-08
Posts: 4,000
dpstjp Offline
Vogon Civil Servant
dpstjp Offline
Vogon Civil Servant

Registered: 2006-11-08
Posts: 4,000
Loc: London, England
MD600 and TwinStore can take pretty much any commercial hard drive (obviously SATA, not M.2).

It was the older Ensemble that was limited to 2TB.


Sooloos, Roon, G series (with LPS upgrade), 800 series (with LPS upgrade), HD621, AC200, Prime and PS, DSPs old and new.

Purdeys, Moke, Leica, 'Blad. Only the best.
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#277450 - 2018-06-23 18:46 Re: Bad Luck [Re: Jdb-si]
Registered: 2004-04-20
Posts: 445
Jdb-si Offline
Paranoid android
Jdb-si Offline
Paranoid android

Registered: 2004-04-20
Posts: 445
Loc: New Jersey, USA
Update:

Thanks to all for the helpful replies and PMs on this (especially Russ). I removed the hard drives individually and determined that only one had failed. Thanks for the heads up that the indicator lights are not reliable, and that the store will operate on only one disc- this was indeed a good suggestion.

The disk in bay two failed. When this bad disc was removed, I could once again access my library and Sooloos behaved normally (using only the disc in bay one). When I did the reverse experiment, my library was empty, as was the problem I observed when I returned from my trip. Not entirely sure why only one failed drive would result in an empty library and both lights on?

I replaced the bad drive with a new WD Red as suggested here, and after the installation and mirroring, both lights are off and system is operating normally. I just completed a fresh back-up using the Control:PC Wizard.

I tested the bad drive using Seatools and failed the first test! Clearly a bad drive. I bought two of the WD drives when I placed my order, and am thinking about proactively replacing the other drive soon.

Thanks again to everyone!
John


Theater: G68, G98DH, DSP6k, DSP55kC, SW1600x2, DSP55k, Plasma, (Zone 2)
Living room: DSP5k, DSP52kC, SW1600, G68, Sooloos MC600 (Zone 1)
Bedroom: M80
office: SACD, 861v4, DSP6k (Zone 3)
Storage: P350Ws, G55s, M33s, DSP33s, DSP5k, 501, 518, 561
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#277451 - 2018-06-23 19:58 Re: Bad Luck [Re: Jdb-si]
Registered: 2006-11-08
Posts: 4,000
dpstjp Offline
Vogon Civil Servant
dpstjp Offline
Vogon Civil Servant

Registered: 2006-11-08
Posts: 4,000
Loc: London, England
John,

That is very good news.


Sooloos, Roon, G series (with LPS upgrade), 800 series (with LPS upgrade), HD621, AC200, Prime and PS, DSPs old and new.

Purdeys, Moke, Leica, 'Blad. Only the best.
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#277475 - 2018-06-24 21:52 Re: Bad Luck [Re: dpstjp]
Registered: 2009-06-25
Posts: 855
DuncanBudd Offline
Pan-dimensional being
DuncanBudd Offline
Pan-dimensional being

Registered: 2009-06-25
Posts: 855
Loc: West London, UK
Indeed - great news.
A tip I once read re NAS drives: never buy more than one at a time. If there is a faulty batch, you could be buying into it. if you buy different brands or the same one but from different suppliers and/or at different times then you are lowering your risk of *both* being faulty. Of course, there may be a slightly higher risk that you'll get *one* faulty one, as you're hitting multiple batches, but that's easier to cope with.


Regards,
(Another) Duncan
Main: 861v4, DSP6k, SBT, HD621, Oppo93, PS3, Apple TV, Chromecast, FireTV v1, Panasonic P50ST60
Kitchen: M80 + Amazon Echo Dot
Awaiting installation: MS200s, Roon or Sooloos on QNAP
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