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#276618 - 2018-06-03 09:01 861v3 turns off after some time
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
Harmless
Jazzmaniac1954 Offline
Harmless

Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
I have a problem: The 868v3 turns off after some time in the middle of operation. Sometimes it runs hours, sometimes only minutes. Only by pressing the power switch again can I bring it back to life. Sometimes the display disappears, but you can still hear music.

The power adapter was swapped last year ... can anyone say or suspect why it is and how I can solve the problem?


Niklas
861v3, DSP5200, 800v4, MC200
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#276636 - 2018-06-03 17:35 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2000-06-08
Posts: 267
Marc Koval Offline
Hitchhiker
Marc Koval Offline
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Registered: 2000-06-08
Posts: 267
Loc: Dglv, Georgia, USA
Who replaced the power supply, did they go through the unit and repair / replace other parts?

I tell my customers all the time ... Just awapping out the PSU and leaving the other damaged bit in the unit will cause the unit to fail again.


Marc Koval
The Repair Shop
404-585-1102
marc<dot>koval<at>gmail<dot>com

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#276656 - 2018-06-04 10:23 Re: 861v3 turns off after some time [Re: Marc Koval]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
Harmless
Jazzmaniac1954 Offline
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Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
It was Audio Reference in Hamburg. I have no great trust in this company. What else can be damaged?


Niklas
861v3, DSP5200, 800v4, MC200
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#276664 - 2018-06-04 13:20 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2009-09-13
Posts: 5,363
Ludwig Offline
President of the Imperial Galactic Government
Ludwig Offline
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Registered: 2009-09-13
Posts: 5,363
Loc: Europe
I have never used them, but one should point out they are the official Meridian distributor and repair shop for Germany.


Ex-moderator
Sitting room: 818v3, 8kSE
Office: 818v3, Stax SRM-T1, Stax SR404LE
TV room: HD621, 518, D33
Kitchen: MS200, Genelec 6010 actives
Server: Roon/NUC/Touchscreen

Oldest audio file: 1889 Edison cylinder
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#276710 - 2018-06-05 17:46 Re: 861v3 turns off after some time [Re: Ludwig]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
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Jazzmaniac1954 Offline
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Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
Any idea what could be the reason ?


Niklas
861v3, DSP5200, 800v4, MC200
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#276717 - 2018-06-05 22:13 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2007-05-17
Posts: 281
Longitude0 Offline
Hitchhiker
Longitude0 Offline
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Registered: 2007-05-17
Posts: 281
Loc: Gerrards Cross, UK
Which cards do you have in the 861? The TP00 card can cause power problems. You may need to fault trace by starting with the bare minimum of cards and then step by step putting them back one at a time. If it is the TP00 I can tell you how to fix it.


Cinema: 861v8, ID40, HD621, 800v4, DSP5200SE(2+C), DSP3300(4), DSW, + various recorders and streamers.
TV+Music: MS200(x2), Explorer2, QNAP, DSP33(2), 104 Tuner
Music: All Quad incl ESL63.
Kitchen: AD88 (bluetoothed via its I80 dock).
Spare: 101, M2(2)
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#276728 - 2018-06-06 08:05 Re: 861v3 turns off after some time [Re: Longitude0]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
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Jazzmaniac1954 Offline
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Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
Thank you for your quick response. The following cards are included:

OA12 (Analogue output 96kHz Balanced)
IA00 (Analogue input)
OA03 (Analogue output 192 kHz)
OA13 (Analogue output 192 kHz)
IE42 (Digital Input: 9 inputs)
VS20 (On Screen Display)
VS00 (Video Switch: Composite+S-Video)
C00
CD20

Which one can I remove without problems and what is the function of the C00?

Can I remove the C00 and the 861 works without this card?

Oh I see you mean the TP00 card which is not in my 861.
Do you know also the 818 in comparison to the 861?

Cheers Niklas


Niklas
861v3, DSP5200, 800v4, MC200
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#276757 - 2018-06-06 23:36 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2007-05-17
Posts: 281
Longitude0 Offline
Hitchhiker
Longitude0 Offline
Hitchhiker

Registered: 2007-05-17
Posts: 281
Loc: Gerrards Cross, UK
I've been busy today so sorry for slow response. Start with just the C00 and the CD20 cards. Wait and watch. If no problems add an output card and so on. Do remember to fully power down and disconnect from the mains before adding cards and follow the advice for card placement (which slots to use, on which you will find information on this forum).

If you have a problem with just the initial 2 cards then your power supply or the associated capacitor board would be prime suspects. It might be one of those two basic cards but power supply is more likely even though recently changed. If you wish to eliminate those 2 basic cards then it is time to find a friend with an 861 who will help out by lending you his or who will let you put yours (one at a time) in his unit!


Cinema: 861v8, ID40, HD621, 800v4, DSP5200SE(2+C), DSP3300(4), DSW, + various recorders and streamers.
TV+Music: MS200(x2), Explorer2, QNAP, DSP33(2), 104 Tuner
Music: All Quad incl ESL63.
Kitchen: AD88 (bluetoothed via its I80 dock).
Spare: 101, M2(2)
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#276758 - 2018-06-07 00:37 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2009-11-10
Posts: 1,335
CMB Integrations - Bruce Offline
Meridian Partner Working on the ultimate question
CMB Integrations - Bruce Offline
Meridian Partner
Working on the ultimate question

Registered: 2009-11-10
Posts: 1,335
Loc: Lexington, South Carolina, USA
The C00 card connects the front panel to the rest of the machine. Without it you cannot turn it on. I would start with getting rid of the unused cards like the Vxxx. Or any redundant analog output cards and see if it stabilizes the operation.


www.cmbintegrations.com

Personal System #1 Theta Digital Cassablanca 4, 218, DSP8000.2SE, DSP7200SEHC, Revel F228be, Revel B112, Monitor Audio Silver 10, ATI 200WX5 Amp, JVC RS15, Shunyata Denali 600S, Black Diamond Zero Edge screen. QNAP TS-251 3TB
Mark Levinson No515 Turntable

Crestron control and multi room audio via Meridian 258 amplifiers.
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#276762 - 2018-06-07 08:36 Re: 861v3 turns off after some time [Re: CMB Integrations - Bruce]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
Harmless
Jazzmaniac1954 Offline
Harmless

Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
Okay thank you for your proposals. I think only the second one is possible but i think it has something to do with the Power supply. What else can you do when changing has been done?
Do I have to remove the cards or is it enough if I deactivate them in the configurator program?


Niklas
861v3, DSP5200, 800v4, MC200
Edited by Jazzmaniac1954; 2018-06-07 08:54.
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#276767 - 2018-06-07 09:59 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2008-10-11
Posts: 370
Tarik Offline
Hitchhiker
Tarik Offline
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Registered: 2008-10-11
Posts: 370
Loc: Gloucestershire, UK
Do you have an invoice for the work which shows what Audio Reference did?

You need to work out if they just changed the PSU or also replaced the caps on the PSU board and whether they checked the cards etc.

Have you checked that the PSU voltage is still set at 5.2V? If not try adjusting.

With respect to the boards, you will need to power down the unit and physically remove them. Note where each one fits in the back plane before removal. Also check each for any electrolytic caps which may be damaged.


Lounge: DSP5200, 518
Snug: DSP33 x 5, 518, C61R
Office: M33, 561

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#276790 - 2018-06-07 14:23 Re: 861v3 turns off after some time [Re: Tarik]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
Harmless
Jazzmaniac1954 Offline
Harmless

Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
No I have no detailed invoice. Only replacement, nothing else.

They sent also the wrong software to me for the 861v3 and I had to communicate with Meridian England who sent me the correct configure software per mail. Audio Reference told me that they could unlock the inputs for about £450. It took me 10 minutes to get this work done when I had the right software.

I have no confidence in Audio Reference and I don’t think that they have checked the device through.
When I have turned on and off the device sometimes it often runs for a long time. All lamps go on and Meridian 861 appears and then the failure occurs again.

Is here someone who can repair the item? I could send it to England.


Niklas
861v3, DSP5200, 800v4, MC200
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#276791 - 2018-06-07 14:48 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2010-02-12
Posts: 1,750
AudioImages - Rick Offline
Meridian Partner Knows where his towel is
AudioImages - Rick Offline
Meridian Partner
Knows where his towel is

Registered: 2010-02-12
Posts: 1,750
Loc: Sheffield, England
Hi Niklas,

PM sent

Rick


Audio Images, 284 Glossop Road, Sheffield, England. Tel: 0114 273 7893
Website: www.audio-images.co.uk Email: Click here to email Rick
Twitter: Audio Images
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#276839 - 2018-06-08 16:18 Re: 861v3 turns off after some time [Re: AudioImages - Rick]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
Harmless
Jazzmaniac1954 Offline
Harmless

Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
I have removed all of the analogue cards and the video section card and with only the digital card in it
the 861 runs now for hours without problems.

Maybe the old power supply can’t manage so many cards, but when it runs with the IE42 it can’t be damaged.

So I will sell all cards which I don’t need.


Niklas
861v3, DSP5200, 800v4, MC200
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#276881 - 2018-06-09 08:36 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2007-05-17
Posts: 281
Longitude0 Offline
Hitchhiker
Longitude0 Offline
Hitchhiker

Registered: 2007-05-17
Posts: 281
Loc: Gerrards Cross, UK
Don't be too hasty with all the cards. First do check the output voltage of your power supply. As has been advised to you already, it needs setting to 5.2volts and they don't come from the supplier like that.

The Meridian Tech Note requires that and I would not be surprised if your dealer overlooked it. And if you can spare the time do try the patient one at a time re-insertion of the cards (after checking the supply voltage).

It might just be one card but my money is still on the power supply - perhaps just the voltage adjustment.


Cinema: 861v8, ID40, HD621, 800v4, DSP5200SE(2+C), DSP3300(4), DSW, + various recorders and streamers.
TV+Music: MS200(x2), Explorer2, QNAP, DSP33(2), 104 Tuner
Music: All Quad incl ESL63.
Kitchen: AD88 (bluetoothed via its I80 dock).
Spare: 101, M2(2)
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#276897 - 2018-06-09 12:31 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2007-05-17
Posts: 281
Longitude0 Offline
Hitchhiker
Longitude0 Offline
Hitchhiker

Registered: 2007-05-17
Posts: 281
Loc: Gerrards Cross, UK
Niklas, I have found some technical information that you may find useful - I knew I had it but many of our possessions are in store while we have moved out of our house for a comprehensive refurbishment and so I wasn't sure I could find it. I'll send by PM so I hope it gets through as an attachment (it is a PDF). It doesn't just cover the 800 series but that comes first. Nick


Cinema: 861v8, ID40, HD621, 800v4, DSP5200SE(2+C), DSP3300(4), DSW, + various recorders and streamers.
TV+Music: MS200(x2), Explorer2, QNAP, DSP33(2), 104 Tuner
Music: All Quad incl ESL63.
Kitchen: AD88 (bluetoothed via its I80 dock).
Spare: 101, M2(2)
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#276898 - 2018-06-09 12:38 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2007-05-17
Posts: 281
Longitude0 Offline
Hitchhiker
Longitude0 Offline
Hitchhiker

Registered: 2007-05-17
Posts: 281
Loc: Gerrards Cross, UK
Niklas, As is often the case, the PM system has defeated me (my shortcomings) as I couldn't see how to add a PDF as an attachment. I have sent you an email instead. Nick


Cinema: 861v8, ID40, HD621, 800v4, DSP5200SE(2+C), DSP3300(4), DSW, + various recorders and streamers.
TV+Music: MS200(x2), Explorer2, QNAP, DSP33(2), 104 Tuner
Music: All Quad incl ESL63.
Kitchen: AD88 (bluetoothed via its I80 dock).
Spare: 101, M2(2)
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#276907 - 2018-06-09 15:07 Re: 861v3 turns off after some time [Re: Longitude0]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
Harmless
Jazzmaniac1954 Offline
Harmless

Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
Thank you very much for your help. Unfortunately I don’t know whether audio reference made some mistakes in changing the PSU but I can’t measure it and I can’t change or remove parts.

It should be the original Meridian Version. The display vanished again and something is wrong with my 861.

Rick needs 300£ for a new PSU...

What do I need for the measurements of the output voltage and how can I do the procedure myself?


Niklas
861v3, DSP5200, 800v4, MC200
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#276911 - 2018-06-09 16:41 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2007-05-17
Posts: 281
Longitude0 Offline
Hitchhiker
Longitude0 Offline
Hitchhiker

Registered: 2007-05-17
Posts: 281
Loc: Gerrards Cross, UK
Niklas, Pages 1 and 2 of what I sent you say what needs to be done, but it does require some confidence and care with electronics as the voltage check has to be done with the case of the 861 removed (and perhaps the protective box of the power supply itself, I can't remember) and the mains connected. Danger of death!!

The tools for the voltage check are just a voltage meter (a basic multimeter - only £10 in the UK) and a small screwdriver. However, if you are not comfortable doing it (and why would you be - not many people have hobbies like mine) then you need a trusted dealer (Rick is outstanding) or a good friend. We have several German friends whom we normally visit in the summer (by car), but we are not doing it this year because of our major house rebuild, otherwise I could have called in on you on our way to Nueremburg and done it for you - sorry about that.

A new power supply (not a linear one) is only about £40 but a voltage check is still needed and the all important DS1813 voltage watchdog IC in place of a capacitor on the switch board should be fitted. This last item should have been done by your dealer but may well not have been and can certainly lead to instabilities if not done - especially with an older 861 with an aged capacitor.

It is fiddly to get at the relevant circuit board and with the time and materials taken into account (the DS1813 itself is cheap), as well as overheads, Rick's price doesn't look unreasonable (provided he guarantees the result!). I don't know whether Rick's price includes shipping from you to him, but as a quantity user of shipping he will get much better prices than you can so, if you have to cover the cost of sending the unit to him separately, explore with him whether he can send you a shipping label for the Germany to UK segment - that will depend on the shipper he normally uses.

Do you ever come to London...? Nick


Cinema: 861v8, ID40, HD621, 800v4, DSP5200SE(2+C), DSP3300(4), DSW, + various recorders and streamers.
TV+Music: MS200(x2), Explorer2, QNAP, DSP33(2), 104 Tuner
Music: All Quad incl ESL63.
Kitchen: AD88 (bluetoothed via its I80 dock).
Spare: 101, M2(2)
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#277049 - 2018-06-12 17:50 Re: 861v3 turns off after some time [Re: Longitude0]
Registered: 2018-05-04
Posts: 16
Jazzmaniac1954 Offline
Harmless
Jazzmaniac1954 Offline
Harmless

Registered: 2018-05-04
Posts: 16
Loc: Rottenburg, Baden Württemberg...
Now Audio Reference confirmed that they have changed the power supply and with all measurements and specifications made by Meridian.

I have a 818 now and I must say that an old 861 is sonically not far away from this new Reference...


Niklas
861v3, DSP5200, 800v4, MC200
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#277053 - 2018-06-12 18:55 Re: 861v3 turns off after some time [Re: Jazzmaniac1954]
Registered: 2007-05-17
Posts: 281
Longitude0 Offline
Hitchhiker
Longitude0 Offline
Hitchhiker

Registered: 2007-05-17
Posts: 281
Loc: Gerrards Cross, UK
Did they confirm what they changed the power supply with? The latest recommended switched mode (as opposed to linear) supply is by XP Power. Occasionally, even new supplies can fail quite quickly, especially if you have a faulty card (hence the recommendations from various people, all good advice, in this thread).


Cinema: 861v8, ID40, HD621, 800v4, DSP5200SE(2+C), DSP3300(4), DSW, + various recorders and streamers.
TV+Music: MS200(x2), Explorer2, QNAP, DSP33(2), 104 Tuner
Music: All Quad incl ESL63.
Kitchen: AD88 (bluetoothed via its I80 dock).
Spare: 101, M2(2)
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#277083 - 2018-06-13 10:12 Re: 861v3 turns off after some time [Re: Longitude0]
Registered: 2001-10-08
Posts: 98
thuety Offline
Hitchhiker
thuety Offline
Hitchhiker

Registered: 2001-10-08
Posts: 98
Loc: Switzerland
Originally Posted By Longitude0
As has been advised to you already, it needs setting to 5.2 volts and they don't come from the supplier like that.
This solved my instability issues in the past.


861v4, HD621, Oppo203, Genelec active 1037/1038/7071, Sony VPL-VW550ES, http://cellarcinema.info
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