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#275920 - 2018-05-10 20:05 Control:10 - Lost PIN
Registered: 2005-05-11
Posts: 37
swpnt Offline
Harmless
swpnt Offline
Harmless

Registered: 2005-05-11
Posts: 37
Loc: Woking, Surrey, UK
I've recently purchase a 2nd hand Control:10, which operates fine. However, it has one minor issue, to shut the unit down from the touch-screen, it asks for a PIN, which I have no knowledge of...

I can't ask the seller as it was in effect a 2nd hand shop... I can shut the unit down remotely using the Sooloos utilities but that means having to fire up a computer.

Any ideas on how to reset the unit back to factory defaults or remove the PIN?

I'm happy to extract the hard disk and connect it to a PC if there is a file somewhere I can delete/edit.

Thanks in advance...


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#275936 - 2018-05-11 12:51 Re: Control:10 - Lost PIN [Re: swpnt]
Registered: 2011-11-12
Posts: 167
MattF Offline
Hitchhiker
MattF Offline
Hitchhiker

Registered: 2011-11-12
Posts: 167
Loc: Suffolk, UK
I've never had a chance to play with a real Control:xx screen, the software can either store its settings in text files on the disk/flash module or within the Windows Registry. The pin should either be:

In a file:
\opt\Sooloos\kioskclient\pin

or in the registry:
HKEY_CURRENT_USER\Software\Sooloos\KioskClient\pin

Not sure if this helps,

Matt.

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#275939 - 2018-05-11 13:10 Re: Control:10 - Lost PIN [Re: MattF]
Registered: 2004-08-07
Posts: 7,551
Ian Offline
President of the Imperial Galactic Government
Ian Offline
President of the Imperial Galactic Government

Registered: 2004-08-07
Posts: 7,551
Loc: Surrey, England, UK
St Edd may have a bit more time on his hands since last Thursdays elections. If you don't get any success, hopefully he can help wink


Meridian owner since 1992
DSP5000 96/24, MC200, Prime & PSU, Focal Elear, Explorer 1 & 2, F80, 200/203 and various Sonos.
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