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#274379 - 2018-03-20 05:52 Cleaning my Mac
Registered: 2009-09-13
Posts: 5,379
Ludwig Offline
President of the Imperial Galactic Government
Ludwig Offline
President of the Imperial Galactic Government

Registered: 2009-09-13
Posts: 5,379
Loc: Europe
I need some help here.

I have a 2014 MBP quad-core. Lovely machine, but it has some problems. It's overheating, and the Apple Store says (after extensive testing, which after talking to the engineer I believe was extensive enough) that it's not a hardware problem but some nasty process which is winding the machine up suddenly from time to time.

The question to the Hitchhikers is: what app do you recommend to clean my Mac of old remnants of software, or other old bad bits and pieces?

(The Mac is already running Sophos AV software.)


Ex-moderator
Sitting room: 818v3, 8kSE
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#274380 - 2018-03-20 06:28 Re: Cleaning my Mac [Re: Ludwig]
Registered: 2012-12-04
Posts: 476
JaapJan Offline
Paranoid android
JaapJan Offline
Paranoid android

Registered: 2012-12-04
Posts: 476
Loc: Land van Maas en Waal, Netherl...
Maybe different for Mac but for Lenovo and ASUS i usually use cc cleaner, however, the only way to get a real clean start meant a full reinstall for me.

Cheers!


System 1: MC200, 818v3, DSP7200SE
System 2: boxed (DSP5000.1, Monarchy DIP24/96, Squeezebox Duet.)
Office: MS200, STAX SRM-323II, SR303
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#274382 - 2018-03-20 09:22 Re: Cleaning my Mac [Re: JaapJan]
Registered: 2004-01-20
Posts: 709
Chris G Offline
Paranoid android
Chris G Offline
Paranoid android

Registered: 2004-01-20
Posts: 709
Loc: Newbury, UK
That doesn't sound right. Any well designed computer should be able to run at 100% CPU for extended periods of time. I would have bet on a CPU heatsink that isn't as efficient as it used to be - aka dust clogging it up. I presume the overheating symptoms are it is shutting down?


Chris
Living Rm: 568.2 | 2xDSP3100
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#274383 - 2018-03-20 09:51 Re: Cleaning my Mac [Re: Chris G]
Registered: 2009-09-13
Posts: 5,379
Ludwig Offline
President of the Imperial Galactic Government
Ludwig Offline
President of the Imperial Galactic Government

Registered: 2009-09-13
Posts: 5,379
Loc: Europe
Yes it's shutting down without warning.

It clearly isn't right, but the Apple Store says the specific testing on heat transfer, sensors and cooling systems is all 100% OK. I guess I could speculatively ask them to take it apart and redo any thermal paste, but I don't know if they'd even do it bearing in mind the tests they did.

I'm still going to try to clean out the OS. Maybe I should talk to another Apple dealer (there are two independent but official ones near me).


Ex-moderator
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Oldest audio file: 1889 Edison cylinder
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#274384 - 2018-03-20 09:58 Re: Cleaning my Mac [Re: Chris G]
Registered: 2003-10-04
Posts: 2,005
spinaltap Offline
Knows where his towel is
spinaltap Offline
Knows where his towel is

Registered: 2003-10-04
Posts: 2,005
Loc: Bournville, UK
My 2011 MBP also frequently ramps-up the fan speed. I just put up with it. The latest fan-free MBP’s clearly don’t suffer from this ‘characteristic’.

As for maintenance software, I recommend TechToolPro.

Also, for replacing a problematic disk directory (yes, Mac does have one), I recommend DiskWarrior.

Combined, in my experience, these provide a belt-and-braces approach to system management.


My Mac can go all the way to XI - Mac user since 1988.
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#274385 - 2018-03-20 10:04 Re: Cleaning my Mac [Re: Ludwig]
Registered: 2004-08-07
Posts: 7,481
Ian Offline
President of the Imperial Galactic Government
Ian Offline
President of the Imperial Galactic Government

Registered: 2004-08-07
Posts: 7,481
Loc: Surrey, England, UK
Has the app(s) been identified that are causing this? If you ran system monitor, do you think it would show you what was running at high loads for extended periods of time?

I don't have shutting down problem, but occasionally the fan on my Mac started running for periods even though I was not doing anything. I don't use my Mac much now, but iirc it seemed to be linked to a couple of apps, one of which was dropbox which seemed to be doing alot of 'housework' not long after startup. It seemed to all occur with a set of updates - can't remember which. Will investigate some time and will probably end up doing a OSX reinstall.

Please keep this thread running as you try different options.


Meridian owner since 1992
DSP5000 96/24, MC200, Prime & PSU, Focal Elear, Explorer 1 & 2, F80, 200/203 and various Sonos.
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#274386 - 2018-03-20 10:17 Re: Cleaning my Mac [Re: Ian]
Registered: 2004-04-15
Posts: 12,345
VirusKiller Offline
Don't Panic
VirusKiller Offline
Don't Panic

Registered: 2004-04-15
Posts: 12,345
Loc: nr. Milton Keynes, UK
I have found that, after a reboot, my MacBook Pro (running Sierra, not High Sierra) cyclically uses CPU to the point of the fan kicking in. I traced the fault to AddressBookManager; it's a bug syncing Google contacts which I can only clear by temporarily unchecking the contacts from Internet Accounts; waiting a minute or so, then re-enabling.


Roon Developer and ex-moderator of this Forum
I am #25 in the HH1 photo of fame.
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#274387 - 2018-03-20 10:32 Re: Cleaning my Mac [Re: VirusKiller]
Registered: 2009-09-13
Posts: 5,379
Ludwig Offline
President of the Imperial Galactic Government
Ludwig Offline
President of the Imperial Galactic Government

Registered: 2009-09-13
Posts: 5,379
Loc: Europe
Thanks all. It's not so obvious that it's an app. I see nothing much happening, and then it just suddenly stops. But that's the direction the Apple Store pointed me in.

But I have a lot of stuff, including for example Dropbox, Onedrive and Googledrive all running constantly. (Onedrive's app is really crummy and uses lots of resources, but the MBP behaves badly even with it not running so it's not that.)

I still want to go the OS maintenance route for now. Any other app recommendations?


Ex-moderator
Sitting room: 818v3, 8kSE
Office: 818v3, Stax SRM-T1, Stax SR404LE
TV room: HD621, 518, D33
Kitchen: MS200, Genelec 6010 actives
Server: Roon/NUC/Touchscreen

Oldest audio file: 1889 Edison cylinder
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#274390 - 2018-03-20 13:16 Re: Cleaning my Mac [Re: Ludwig]
Registered: 2016-11-27
Posts: 180
Struttmaster Offline
Hitchhiker
Struttmaster Offline
Hitchhiker

Registered: 2016-11-27
Posts: 180
Loc: Gold Coast, Queensland, Austra...
My 2010 64 quad MBP was running hot with the fan going constantly so I changed out the hard drive for a SSD. It’s fine now and runs a lot faster. Transferred the files across first.


HT: G68ADV w/LPS, HD621, 5000C, Marantz BD, 218, REL SW, analogue fronts & DSP5000 rears.
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#274391 - 2018-03-20 13:34 Re: Cleaning my Mac [Re: Struttmaster]
Registered: 2007-07-23
Posts: 64
Cairo Offline
Mostly harmless
Cairo Offline
Mostly harmless

Registered: 2007-07-23
Posts: 64
Loc: Newmarket, UK
Have you tried resetting the SMC ?
(Lots os stuff on Google as to how to )

best
Phil


Arcam Solo Movie 5.1, 5x Martin Logan Frescoi, BW PV1 sub, PS3, Loewe Compose TV, , Sky HD,Apple TV 4th Gen.Arcam rBlink DAC
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#274393 - 2018-03-20 14:03 Re: Cleaning my Mac [Re: Cairo]
Registered: 2003-10-04
Posts: 2,005
spinaltap Offline
Knows where his towel is
spinaltap Offline
Knows where his towel is

Registered: 2003-10-04
Posts: 2,005
Loc: Bournville, UK
LittleSnitch is also good for identifying specific/problematic background apps.


My Mac can go all the way to XI - Mac user since 1988.
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#274429 - 2018-03-21 13:20 Re: Cleaning my Mac [Re: Ludwig]
Registered: 2001-11-14
Posts: 2,130
Meridialien Offline
Senior Shouting Officer
Meridialien Offline
Senior Shouting Officer

Registered: 2001-11-14
Posts: 2,130
Loc: Ireland
+ 1 for clean install as there have been problems since the introduction of APFS . For general maintenance I use ( on Macbook Pro 2010 on High Sierra )

ONYX

and

COCKTAIL

Best

~M~


Mostly harmless. Comfortably numb.
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