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#276526 - 2018-05-31 23:33 Re: UHD722 setup issues [Re: Timmy]
Registered: 2018-04-15
Posts: 6
JimO Offline
Harmless
JimO Offline
Harmless

Registered: 2018-04-15
Posts: 6
Loc: Kirkland, Washington, USA
I got the firmware updated today and my Fire TV 5.1 issue is solved! I also had a PCM audio issue where audio went silent with TiVo Bolt+ and it is resolved too.

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#276539 - 2018-06-01 09:05 Re: UHD722 setup issues [Re: CMB Integrations - Bruce]
Registered: 2001-03-05
Posts: 32
Timmy Offline
Harmless
Timmy Offline
Harmless

Registered: 2001-03-05
Posts: 32
Loc: Kent, UK
Great to hear the new UHD722 firmware is resolving many of the issues folks had - I'll try this weekend but it sounds like the Fire TV DD issue is fixed.

I think it's pretty good service from Meridian actually - less than 3 months from reported incidents to new firmware being released. My dealer Stuart at The Integrated Home was very supportive too.

Now the great irony of course is if any of you were waiting for a fix before you took the plunge you now have less than 24 hours before the upgrade deal ends!
Perhaps M should extend the offer time on that basis.


Tim
DSP8000SE (upgraded), DSP7200SE (upgraded), DSP7200HCSE, G65, UHD722, 281, Oppo UDP203, Optoma UHD60
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#276548 - 2018-06-01 14:04 Re: UHD722 setup issues [Re: Timmy]
Registered: 2004-01-12
Posts: 2,303
Crion Offline
Senior Shouting Officer
Crion Offline
Senior Shouting Officer

Registered: 2004-01-12
Posts: 2,303
Loc: Stockholm, Sweden
Hi, asked my dealer and he couldn't see the UHD722 firmware on the regular weblogin. He even sent me a screenshot only showing the HD621 firmware at the audio processor section download.

Do you need to request this firmware specifically from Meridian and what version string are we talking about here?


Future 861 MQA/24-192 system upgrade owner!
DSP8000SE, DSP7200SEHC, DSP5200SE sides, DSP7200SE rears, 861v8/ID41, MC200, Sim2 HT380 T2 1080P, Stewart Cinecurve 2.35:1, XEIT CM-5E Anamorphic lens, Apple-TV 4K with nFuse 5, HDI Dune BD Prime 3.0 with Wireworld Platinum HDMI -> UHD722 -> Audioquest Diamond RJ45. Shunyata Sigma Digital@861v8.
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#276558 - 2018-06-01 16:37 Re: UHD722 setup issues [Re: Crion]
Registered: 2000-06-08
Posts: 282
Marc Koval Offline
Hitchhiker
Marc Koval Offline
Hitchhiker

Registered: 2000-06-08
Posts: 282
Loc: Dglv, Georgia, USA
He needs to login with a dealer account then it is accessible. Firmware is still restricted to dealers only.

Or if you are talking about the support site for firmware it is not yet posted onto that site, only the main site and only with dealer credentials.

Marc


Marc Koval
The Repair Shop
404-585-1102
marc<dot>koval<at>gmail<dot>com

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#276561 - 2018-06-01 17:08 Re: UHD722 setup issues [Re: Marc Koval]
Registered: 2010-12-09
Posts: 3,557
Ratbert Offline
Ravenous Bugblatter Beast of Traal
Ratbert Offline
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,557
Loc: Europe
I know of the issues in the past when DSP code was hacked but maybe it is time for Meridian to make firmware updates like this publicly available?


Never pass up a good chance to shut up!
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#276562 - 2018-06-01 17:37 Re: UHD722 setup issues [Re: Ratbert]
Registered: 2000-06-08
Posts: 282
Marc Koval Offline
Hitchhiker
Marc Koval Offline
Hitchhiker

Registered: 2000-06-08
Posts: 282
Loc: Dglv, Georgia, USA
I cannot speak for them. Anymore. smile

But I seriously doubt that will happen. The amount of time spent on tech support calls went down drastically when the conversion to dealers only having access to the firmware.

Think when it was public, more than 15 hours of tech time per day to less than 3. Also made it necessary for the dealers to interact with the customers rather than just delivering a box and telling the customer to call Meridian for setup help if the customer did not want to pay for installation services...

Not saying it is perfect, but it is much better.


Marc Koval
The Repair Shop
404-585-1102
marc<dot>koval<at>gmail<dot>com

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#276563 - 2018-06-01 17:45 Re: UHD722 setup issues [Re: Marc Koval]
Registered: 2010-12-09
Posts: 3,557
Ratbert Offline
Ravenous Bugblatter Beast of Traal
Ratbert Offline
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,557
Loc: Europe
Marc

Thanks for the details, still think there has to be a better way, an update OTA like Sooloos maybe?


Never pass up a good chance to shut up!
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#276564 - 2018-06-01 18:03 Re: UHD722 setup issues [Re: Ratbert]
Registered: 2005-05-21
Posts: 334
DonRon Offline
Hitchhiker
DonRon Offline
Hitchhiker

Registered: 2005-05-21
Posts: 334
Loc: Tilburg, Netherlands
Not likely without a LAN port...

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#276565 - 2018-06-01 18:06 Re: UHD722 setup issues [Re: DonRon]
Registered: 2010-12-09
Posts: 3,557
Ratbert Offline
Ravenous Bugblatter Beast of Traal
Ratbert Offline
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,557
Loc: Europe
Then fit one, staying stuck in the past will not pay off!


Never pass up a good chance to shut up!
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#276566 - 2018-06-01 18:07 Re: UHD722 setup issues [Re: DonRon]
Registered: 2009-11-10
Posts: 1,480
CMB Integrations - Bruce Offline
Meridian Partner Working on the ultimate question
CMB Integrations - Bruce Offline
Meridian Partner
Working on the ultimate question

Registered: 2009-11-10
Posts: 1,480
Loc: Lexington, South Carolina, USA
As long as there is an appropriate PC onsite with connectivity to the component, it can be done via remote session. It is a little fiddly but works.


www.cmbintegrations.com

Personal System #1 Trinnov Altitude 32-8-16, 818v3, DSP8000.2SE, DSP7200SEHC, Revel F228be, Revel B112, Monitor Audio Silver 10, ATI 200WX5 Amp, JVC RS15, Shunyata Denali 6000S, Alpha power cables, Black Diamond Zero Edge screen. QNAP TS-251 3TB
Mark Levinson No515 Turntable

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#276585 - 2018-06-02 08:15 Re: UHD722 setup issues [Re: CMB Integrations - Bruce]
Registered: 2010-12-09
Posts: 3,557
Ratbert Offline
Ravenous Bugblatter Beast of Traal
Ratbert Offline
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,557
Loc: Europe
Rightly or wrongly in today’s ‘instant’ world that approach equals customers going elsewhere.


Never pass up a good chance to shut up!
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#276604 - 2018-06-02 18:46 Re: UHD722 setup issues [Re: Ratbert]
Registered: 2001-11-14
Posts: 2,143
Meridialien Offline
Senior Shouting Officer
Meridialien Offline
Senior Shouting Officer

Registered: 2001-11-14
Posts: 2,143
Loc: Ireland
I agree. Apple apps have to be 64-bit from this summer. Most PCs are now 64-bit. In over 20 years since I first bought M kit they still have no Apple-friendly MConfig and that is not good enough in the modern world.

I appreciate that they were wary of being reverse-engineered but at this stage they are so far behind the curve (in all but sound quality) I don't think it would be much of a problem anymore.

Back in the day, experienced users were entrusted with beta testing firmware which led to better, more reliable releases and would have saved us all a lot of bother with the shipped firmware.

~M~


Mostly harmless. Comfortably numb.
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