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#271222 - 2017-12-30 15:31 Media Core 200 - TouchPC not working
Registered: 2017-12-29
Posts: 12
GeoffB Offline
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GeoffB Offline
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Registered: 2017-12-29
Posts: 12
Loc: Fleet, Hampshire, UK
I've just acquired a MC200; great piece of equipment. Having downloaded the appropriate configure/control software, I've successfully imported albums from my PC using the Control:PC app, and have played them using the Control:PC app on my Windows tablet.

However, for everyday use, I would much prefer the GUI provided by the TouchPC app, but this is where the problem is. I've installed the TouchPC app on both my desktop PC and tablet (both Windows 10). It works on the desktop (but the screen resolution is very poor), but it doesn't work on the tablet. Either it won't launch at all, or it launches but won't proceed beyond the initial black screen with the row of flashing dots.

Any advice appreciated.
Thanks.


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#271223 - 2017-12-30 15:35 Re: Media Core 200 - TouchPC not working [Re: GeoffB]
Registered: 2010-12-09
Posts: 3,466
Ratbert Online sleepy
Ravenous Bugblatter Beast of Traal
Ratbert Online sleepy
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
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Does your PC meet the Touch PC minimum requirements?


Always learn from the mistakes of others. You can never live long enough to make them all yourself.
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#271256 - 2017-12-30 22:23 Re: Media Core 200 - TouchPC not working [Re: Ratbert]
Registered: 2017-12-29
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GeoffB Offline
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GeoffB Offline
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Much to my surprise it's now sorted. I left the TouchPC first screen running in the background and eventually a message came up about incompatibility and the need to download an update. This I did and, eventually, TouchPC is now working in all its colourful glory. I just wish the text was larger - need magnifying glasses to read it without eyestrain. Thanks for your response. Geoff


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#271589 - 2018-01-09 17:05 Re: Media Core 200 - TouchPC not working [Re: GeoffB]
Registered: 2017-12-29
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GeoffB Offline
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GeoffB Offline
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Registered: 2017-12-29
Posts: 12
Loc: Fleet, Hampshire, UK
TouchPC is beginning to annoy me. For some reason, after the latest Windows 10 update, TouchPC has stopped loading on my tablet (but still works on my desktop - go figure).

I tried to uninstall it with a view to reinstalling, but it won't let me; up comes a dialog box telling me to "please close all instances of TouchPC before continuing" but clicking OK repeatedly doesn't close the dialog box and I have to resort to Ctrl/alt/delete to bring up the Task Manger where I can close it.

I tried deleting the files in the TouchPC program folder, but there are four files it won't let me delete and, when trying, the same dialog box pops up. I tried destroying them with WinOptimizer, but, again, impossible. I should add that the MC200 was turned off during these attempts.

I do not understand what these "instances of TouchPC" can be. I've tried re-installing over the top of the existing installation but it won't let me and gives me the same persistent dialog box. So now, I can no longer control my MC200 with TouchPC (Note: Control:PC still works).

I'm pulling my hair out! Can anyone help please?


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#271593 - 2018-01-09 19:49 Re: Media Core 200 - TouchPC not working [Re: GeoffB]
Registered: 2004-08-07
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Ian Online content
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Ian Online content
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Registered: 2004-08-07
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look in task manager for any instances of something along the lines of Sooloos helper. if there are any, end the processes.


Meridian owner since 1992
DSP5000 96/24, MC200, Prime & PSU, Focal Elear, Explorer 1 & 2, F80, 200/203 and various Sonos.
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#271605 - 2018-01-09 22:06 Re: Media Core 200 - TouchPC not working [Re: Ian]
Registered: 2017-12-29
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GeoffB Offline
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Registered: 2017-12-29
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Obviously more of a Windows problem. After enlisting Google search on how to delete undeletable files, problem solved and TouchPC reinstalled and working. Phew.


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#272221 - 2018-01-23 20:44 Re: Media Core 200 - TouchPC not working [Re: GeoffB]
Registered: 2017-12-29
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GeoffB Offline
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GeoffB Offline
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Registered: 2017-12-29
Posts: 12
Loc: Fleet, Hampshire, UK
I'm beginning to despair of TouchPC. The word "touch" seems to be a misnomer since half the time it doesn't seem to work. The left/right buttons often don't work but the slide control does.

Having started to play a track, sometimes the Stop button doesn't work and there is no way to stop the track without turning off the MC200.

Does anyone else have this problem?
Is it more to do with Microsoft Windows 10 than Sooloos? At this rate, I may have to swallow my Apple prejudice and buy an iPad!


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#272223 - 2018-01-23 21:09 Re: Media Core 200 - TouchPC not working [Re: GeoffB]
Registered: 2009-11-10
Posts: 1,391
CMB Integrations - Bruce Offline
Meridian Partner Working on the ultimate question
CMB Integrations - Bruce Offline
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Registered: 2009-11-10
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Loc: Lexington, South Carolina, USA
I run TouchPC on a Windows 10 laptop. It works flawlessly and has done so since TouchPC was introduced.


www.cmbintegrations.com

Personal System #1 Theta Digital Cassablanca 4, 218, DSP8000.2SE, DSP7200SEHC, Revel F228be, Revel B112, Monitor Audio Silver 10, ATI 200WX5 Amp, JVC RS15, Shunyata Denali 6000S, Alpha power cables, Black Diamond Zero Edge screen. QNAP TS-251 3TB
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#272778 - 2018-02-07 12:03 Re: Media Core 200 - TouchPC not working [Re: CMB Integrations - Bruce]
Registered: 2017-12-29
Posts: 12
GeoffB Offline
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GeoffB Offline
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Registered: 2017-12-29
Posts: 12
Loc: Fleet, Hampshire, UK
My TouchPC got weirder and weirder. On my Windows 10 tablet, as reported before, the L/R scroll arrows don't work but the slide control does. If the slide control is near the middle of the range the LH scroll button works but acts as if it's the RH button. If a track is playing, pressing the stop button does not stop the play but now acts as the skip button. Just crazy.

I tried installing TouchPC on my conventional laptop (also Windows 10), but it wouldn't install; says it needed and older version of FileX (?) but my laptop tells me that is incompatible.

Up till now TouchPC worked OK on my Windows 10 desktop PC (with the exception of not being able to exit - have to resort to Ctrl/Alt/Del) but, suddenly, no more. Says it can't find the .exe file.

[NOTE: Control:PC works fine on all three].

So, I have uninstalled TouchPC from my convertible laptop, my laptop and my desktop. This is a tortuous task since TouchPC seems to act like malware and extreme measures are needed to get rid if all the files associated with it.

I'm beginning to think that TouchPC now has incompatibilities with Windows 10 following its innumerable updates. I have contacted Meridian for their views on this.
I've now got rid of my convertible laptop (good old eBay) having concluded that Windows 10 is not a success on a tablet. I am awaiting delivery of an iPad and look forward to using the Sooloos app.

For now I'm playing my music by using Control:PC on my laptop; no so user-friendly but it will have to do for now.


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#274110 - 2018-03-11 07:36 Re: Media Core 200 - TouchPC not working [Re: GeoffB]
Registered: 2017-12-29
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GeoffB Offline
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GeoffB Offline
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Registered: 2017-12-29
Posts: 12
Loc: Fleet, Hampshire, UK
And so the saga continues.

On doing yet another uninstall/reinstall, Malwarebytes quarantined the Sooloos-go.exe file. I listed it as an exception but the next time I tried to load TouchPC it triggered a virus warning stating that this file was infected with Trojan:win32/Tiggre!plock, which it classed as a severe threat.

I uninstalled TouchPC and then re-installed. This initial installation was OK but when it started to download and install the TouchPC update, it immediately triggered the virus warning, which made me wonder if Meridian's downloadable files are infected. I informed Meridian Tech Support ... see Sooloos TouchPC treated as a virus for their reply.

Anyway, I've now dumped TouchPC. I continue to use Control:PC on my Windows desktop for uploading albums and editing metadata, but have sold my Windows tablet and now have an iPad running the Sooloos app, which is soooo much better than TouchPC.

Now I can just sit back and enjoy the music!


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#274111 - 2018-03-11 08:04 Re: Media Core 200 - TouchPC not working [Re: GeoffB]
Registered: 2010-12-09
Posts: 3,466
Ratbert Online sleepy
Ravenous Bugblatter Beast of Traal
Ratbert Online sleepy
Ravenous Bugblatter Beast of Traal

Registered: 2010-12-09
Posts: 3,466
Loc: Europe
My understanding is that TouchPC is the C15 interface on a PC, less than ideal as you can only import music via CD, not from a file or memory stick as although you can plug the memory stick in the TouchPC interface has no way to access it?

To do either of those you need ControlPC or ControlMac, I recall hearing that is was never intended for use on a PC but rather for a touch enabled display such as a plasma (that alone dates it) in a custom install, quite why Meridian thought it would be a good idea to release it is not clear, probably related to the C15 hardware obsolescence?


Always learn from the mistakes of others. You can never live long enough to make them all yourself.
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