Originally Posted by Custom HT
Originally Posted by mrbluray
Comments based around the last 40 or so posts on this thread:
https://www.meridianunplugged.com/ubbthreads/ubbthreads.php?ubb=showflat&Number=92694#Post92694



Gary,

Got your pM last night saying you still cannot find the numbers!

To help me and any other future purchases that may be offered on these forums please can you clarify how you would handle the following situation.

You send goods out to the UK and they never arrive.
You have no record of any tracking for that item.
How quickly will you make a full refund?
Can you assure me and others tat you would make a 100% refund.
Normally there would be an "X days" before the postal service would accept a lost item claim. However here of course that would be irrelevant if you have no record to start with!!

Thanks

Martin


Martin, no refund at all, I would work with the buyer to get them another unit of what they ordered and ship it out ASAP

I have never had this happen in 5+ years for the record

if the buyer is concerned with lost packages then I would suggest EMS with insurance, but be prepared to be hit with full customs charges

9 out of 10 buyers that purchase from me overseas will say something along these lines when ordering

"please ship via a semi quick service and do not insure, I will take responsibility if the item is lost and I didn't purchase fast service and/or insurance"

what I don't understand Martin is why this is being discussed in the Oppo powerbuy thread anyway? I am confused as to why you are copying and pasting replies from the Edge thread to this one? and last time I checked it looks like your item is going to arrive

I understand you may not be happy with the duties due, but I did my best to help you out, no point in posting it in every thread I have here to try and get me somehow

anyone who buys stuff from me overseas knows that some duties may be due, my original comment was little or no duties due with my shipments and I stand by that

thanks

You will see I stated i was not upset or surprised by the charges as there can be no guarantee.

My issue has been with your response to questions.

I suggest any future purchasers bear in mind some points which can all be confirmed by reading this thread.

I am not trying to "get you" you have managed that for yourself.

I have ordered many items from the States and well versed with the pros/cons, but not EVERYONE is.

So

You satated USPS EMS, but you used a cheaper priority mail service. No, you did not answer that satisfactorily.
said no tracking to the UK with this service? not the case, it is just more limited 'till the item arrives in the UK, then that number changes and can be tracked here. I have shown you this.
You promised "customs numbers" for over 10 days. Nothing.
It has been your wriggling to the above that I have found difficuilt to understand.

If you are new to ordering outside your country of residence, be sure you have a full understanding of items travelling under insured.
Gary does try to limit your fees, but understand the risks.

Apologies to George Mills for duplicating posts in the Oppo thread.

I felt these points are important to future potential sales of this kind?
George feels people can read this thread to be informed, but this will slide away further down the page order with time.

Martin