Hi Jim,

My impressions of Meridian service is a mixed bag:
My experience with Meridian's distributor in Canada was poor (they tried to charge 800$ + shipping for replacing a $20 DVD-Rom drive in my 596).
Needless to say I did it myself and it worked fantastic ever since.

Meridian USA were not cooperative either when I needed to fix my G57. They insisted I will send it to the Canadian distributor who could not repair the machine "due to its complexity". Whatever.

In the end I sent it to Meridian in the UK at a high cost but it was worth it since Meridian in the UK not only repaired it quickly and updated me in every step of the repair but also charged zero dollars on the repair which I find to be admirable and rare.

To summarize, life is not easy for Meridian owners living on the other side of the pond but the company itself seems extremely service oriented and I have nothing but accolades to Dave Hall, Andy and Warren who took care of me and spent the time to follow-up and make sure everything works flawlessly.

I hope your problem will be fixed soon,

Cheers,

Doron

596, G02, G57
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