Maybe a very kind M dealer would be happy to help us with this issue, and approach M on our behalf.
I'm sure we would all be very grateful.
Nick.

861v8+ID41, HD621, DSP6000, DSP5500HC, DSP6000, 2x DSW's, Roon, AudioQuest Niagara 5000, IsoTek Titan, Nova, Vision, Mira.