I raised the issue with Tidal via their support desk.

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Thanks for getting in touch with TIDAL Support.

Thank you for sharing your comments with us. TIDAL has always prioritized and invested in superior audio quality. Our commitment to open platforms for both artists and fans drives our adoption of FLAC, and specifically HiRes FLAC as the preferred option for the best sound quality we offer.

In addition to utilizing MQA which this won't disappear, we make use of various high-quality and immersive audio formats, such as Dolby Atmos, to provide our subscribers with a premium listening experience and more artists the opportunity to share their music exactly as it is intended to sound. However, our system will prioritize the HiRes FLAC resolution over the MQA one.

The hierarchy of source file selection is HiRes FLAC > MQA > FLAC. If your audio setting is set to Max, the sample rate shown will depend on your specific device.

If you have any other questions, please let us know.

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Thanks for the reply.
I don’t really understand why you choose to remove my choice. My preference is MQA over the equivalent hi-res FLAC. Now I cannot select my preference.
Why did Tidal not allow the choice?
It makes no sense. You have albums in both flac192 and MQA192 and the latter will never be accessible.
I have tested both and prefer mqa.

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Thank you for getting back to us.

We appreciate you taking the time to share your feedback, and we understand that you will like to select your preferred resolution, MQA. At this time, TIDAL will only display the prioritized sound resolution. We’ll make sure your request gets into the right hands. Your feedback helps us improve, and we appreciate your thoughts!

Thank you,

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Thanks again Paula. I do hope that the appropriate members of the Tidal team receive this feedback.

You can summarise my disappointment as: I pay £20 per month for Tidal because I want MQA and until this week have been able to clearly select it. Now you prevent me from doing that. I respectfully think this is a mistake and not at all customer-centric.

Thank you for your support here.


Suggest if anyone else feels similarly then maybe contacting Tidal may help change the position.

We can but hope


Rgds,
Nick