I’ve owned my Miele B2C machine for 5+ years. On the two occasions when its pump failed Miele posted a shipping box, arranged for it to be collected, repaired and returned within 5 working days. I would buy another Miele if necessary, without hesitation..

Previously, when my Bosch B2C Machine suffered with the same fault within 2 years, Bosch were not at all interested in repairing it. Fortunately, John Lewis refunded the full price I paid for the machine - which I then used to buy a Jura B2C machine. That failed within 2 years. John Lewis refunded the full cost of the machine - which I then used to buy my present Miele B2C machine.

My Nespresso Latissimo Pro is a useful backup resource whenever my B2C machine is out of action. I use it at weekends, and my Miele during weekdays.

Not an Actor, nor married to Jamie-Lee Curtis.

#1: DSP5200SE|DSW.2|218|210|506.2|504
#2: Prime/PSU|SOtM sMS-200 Mini NEO SE|Focal Stellia
#3: Other stuff