Meridian Unplugged - Powered by MrTechGuy.co.uk Forums Discussion Meridian - Streaming Sooloos Tidal

In the light of the continuing problems people are having with Tidal and Sooloos I thought I should try again using my QNAP Sooloos core. I have just done it and it is working perfectly, playing a new MQA album (not one I like but it was the first I came to) from Tidal Masters.

However, I think I should state that I have only tried doing this with my laptop and the Sooloos app that is part of running the core on my QNAP - it is a web browser interface.

I'll try and look out one of my old iPads (which don't work with Roon) and see what happens when I try and run things through that. I will report in due course.

OK. Decided to do the test on my iPad Mini 5 as I had packed away my old iPads ready for sale. This means I have just downloaded the Sooloos app from the Apple store as I have only been using Roon recently.

Everything worked perfectly (and I didn't even need to sign in to Tidal - it must know me from using it for Roon and/or my other iOS devices).

What I can't do at all easily, as they are packed away, is try using one of my C10s or using my ensemble as a core.

Unlikely.

As you say it’s an assumption, like many of the posts in this topic, however ...

Software development doesn’t require a physical presence, remote working is de rigour, so the lockdown should only have minimal affect on any Sooloos fixes.

That said, if a fix is required then it could be still be a wait for a fix ... but that would be down to Meridian’s resourcing prioritises.

Regards,
Carl

Same here. Tidal was working just fine. I have not had to reboot the core for many many weeks.
Tidal just stopped, I got a message that it was having trouble connecting.

@Marshman, may I ask you to go into Sooloos Broker Debug and to report the Process Start Time and Uptime? Thank-you

Joel,

So if it is unlikely that Tidal read across my credentials from my other devices to allow me in, what do you think might be going on?

Nick

Hi Gianni,

This is what I have.

Start Time: 4/16/2020 @ 16:59:57
Up Time: 3 Days, 1 Hour, 45 min.

This is after my second reboot. I noticed Tidal was unavailable on 4/15/2020 early evening and rebooted my system (C15, MD600 and 818)
That did not work so I did nothing else that day.
The next day there was a suggestion from a Hitchhiker to also reboot the router and modem and that was done on 4/16/2020 as shown above, as well as the whole Sooloos System.
Still no love.

@Marshman - thankyou.

So there is a possibility that your Sooloos core had auto-restarted before 4/15/2020 early evening, possibly leading to the TIDAL issue.

Please understand I am trying to eliminate my guess as to the cause. I could do this by restarting my MD600 core to see if TIDAL is disabled but I am (understandably I hope) reluctant to do that yet.

Do you run core on the C15 or the MD600?

Gianni,

I guess it's possible that the core auto rebooted, but I have not rebooted it in weeks.
It's been my experience that it only reboots after a Sooloos software update, and we have not seen one of those in some time.

I am running the core on the MD600. The C15 has always been used as a control point.

Your login session ID was still valid.

My MD600 auto-reboots every once in a while.