Originally Posted by Asa Post
I agree that the meeting with Meridian (if there is one) should be positive and look to the future. But Meridian should also be invited to establish and maintain effective direct communication with their customers and not simply rely on their dealers. And they should be persuaded that this would have benefits for them.
Don't over estimate the importance of their traditional customer base. Their focus (product/service and geographically) appears to be quite different to what it once was.

Just as with most other purchases, Meridian want the first port of call should be with dealer who you purchased from. But the last communication that I had with them (since JB took charge but before mods seemed to have gone arms length - would like to know the real reason), they were still positive about dealing direct with customer and specifically mentioned the time frames that they operate to - which were not unreasonable.

So don't be surprised that if you get the chance to try and persuade, it’s pointed out that the option is still there.

Meridian owner since 1992
Prime & PSU, Focal Elear headphones, Roon (ROCK 8Gi5 NUC), Explorer 1 & 2, F80. 200/203, various Sonos (via Roon).