My system produces no sound when connected to an On Demand service such as iPlayer or ITV Player. The system once functioned OK but we have not used On Demand for over a year because of slow Broadband.

Now that reasonably fast Broadband has arrived (37 Mbps) we have again tried On Demand services. Installations and results (from System 2 below) are as follows:

  • On Demand via Humax Freesat receiver connected directly to TV via HDMI 1.4 delivers normal sound but obviously from TV speakers alone.
  • On Demand from Humax Freesat connected to an HD621 and then G61RSL produces no sound whatsoever.

Humax have suggested Copyright issues. Hence reading through the HD621 manual indicated switching off MHR. This did not work. Only output available from Humax Freesat is Stereo.

Does anyone have any suggestions?

System 1. AVI S21 amplifier, Meridian 504 tuner, Meridian 218 zone controller, ATC SCM35 passive speakers.
System 2. HUMAX Freesat Foxsat receiver, Pioneer PDP427XD Plasma TV, UHD722,Apple TV, G61RSL, AC12, DSP3300 centre, 2 X DSP5000 96/24 Smileys.