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Joined: Mar 2008
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Paranoid android
Paranoid android
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This is the reply I just received from my dealer here in Germany after a week long wait.

Hi Carl,
�
I have the answer for the firmware updates�
The update affects the following devices:
�
Surround Controllers: V4 861, V6 861, G68, G61R, G61, and C61
DSP Speakers: DSP3100, DSP5000, DSP5200, DSP6000, DSP7000, DSP7200, �DSP8000
and Audio Core 200
�
The Device must be sent to the manufacturer and the costs depend on the device type.

Ohhhh dear!!!!!


Dedicated theater room: 30'x15'x9
11-4-4 Atmos System. Trinnov Altitude16, 271, DSP750 LCR, DSP7200.2, sides, 7200SE Rear, 5200.2 front sides, 4 x 320.2 atmosphere, 4 x 24" GSG Subs, 2 x Stereo Integrity 12000 (6000w per sub each with own 30amp circuit)
JVC NZ900+DCR Lens Projector, Kaleidescape system.
Joined: Nov 2009
Posts: 1,198
Pan-dimensional being
Pan-dimensional being
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Joined: Nov 2009
Posts: 1,198
contact a dealer here!


DSP6000, 5500 centre, SW5500. Kef surrounds. G61R, HD621, MS600, MC200, G55, Lumgen,Oppo bluray player, Bluesound Node Icon
Joined: Apr 2004
Posts: 2,492
Senior Shouting Officer
Senior Shouting Officer
Joined: Apr 2004
Posts: 2,492
Originally Posted by Carl
.. or the ones [dealers] on this forum about supplying the firmware?

Regards,
Carl

You have this option left as Carl suggests. wink


Main system - Sources (Kodi-HTPC, Vero 4k, FireTV, Sat) into Trinnov Altitude 32 (8-16) (+Roon), Trinnov Amplitude 8 amp & Vivid Audio (Giya G3, V1.5) and REL Stentor III speakers. Others: F80 + Raspberry Pi and other Pi systems.
Joined: May 2008
Posts: 8,505
Likes: 78
President of the Imperial Galactic Government
President of the Imperial Galactic Government
Joined: May 2008
Posts: 8,505
Likes: 78
Hi Carl,

That is a rubbish response from your local dealer, I�m astonished by it.
I suggest you contact one of the Meridian dealers that posts on this forum explain your situation and ask them if they can help with the supply of the firmware?

I'm sure they will be able to help as they are keen to promote the brand and foster long team relationships with their clients.

Regards,
Carl


861v6+ID40, HD621, 8000.2, 7200HC, 7200.2, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
Joined: Nov 2009
Posts: 1,198
Pan-dimensional being
Pan-dimensional being
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Joined: Nov 2009
Posts: 1,198
hear hear


DSP6000, 5500 centre, SW5500. Kef surrounds. G61R, HD621, MS600, MC200, G55, Lumgen,Oppo bluray player, Bluesound Node Icon
Joined: Feb 2002
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President of the Imperial Galactic Government
President of the Imperial Galactic Government
Joined: Feb 2002
Posts: 8,816
Likes: 87
Name and shame please. There is no where to hide with such nonsense. Send back to manufacturer....my ar**!!

Meridian should be made aware of advice given like that as they need to look in to it.


Rgds,
Nick


Joined: Jul 2004
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MI' Offline
Knows where his towel is
Knows where his towel is
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Send back to manufacturer....my ar**!!

Indeed


Under review
Joined: Jan 2008
Posts: 35
Harmless
Harmless
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Joined: Jan 2008
Posts: 35
I guess I�m fortunate that my dealer seems to be ahead of the curve. They were fully knowledgeable on the upgrade details and gave the option of either bringing the 861 to them where they would install the upgrade at no charge or they would come to my residence for a $90.00 service charge. I was able to make an appointment the next day and since I like a free upgrade I didn�t mind tearing my system apart.


Meridian: 861v4 + ID40, HD621, Ultra DAC, 857, 558.2
Speakers: B&W 802D, B&W HTM2D, 2-15" custom subwoofers, B&W LM1
Other: Oppo BDP-83, Mac Mini Roon Core.
Joined: Mar 2011
Posts: 27
Harmless
Harmless
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Joined: Mar 2011
Posts: 27
Originally Posted by Carl
Hi,

Before considering that action which is not without risk and would be much more expencive if you blow up the pannels. Have you contacted any Meridian dealers local or the ones on this forum about supplying the firmware?

Regards,
Carl

Thanks for your thoughts Carl. I have just come back from a very interesting Meridian open day at SSAV in Sevenoaks. The official response on taking just the panels in for updating is that it is technically feasible but that Meridian advise their dealers not to do it, as there could be a question of blame if there was a problem on plugging them back in when I get home and having a problem.

I have contacted some local dealers who are all about an hours drive from me and quotes are from �150 to �450 to do a home install. The dearest would also like to charge me �100 if I take the equipment to him for updating. Assuming two hours travelling and an hour on site the more reasonable quotes are probably about the going service rate in the South East and I certainly don't expect dealers to go charging about the countryside for nothing; but without wishing to appear unduly mean I would rather not pay for something that could be achieved in the past simply and without charge, if it can be avoided.

Taking my G68 to a dealer for an update would be relatively painless (but not if also charged �100), but shifting my DSP5500s is a major undertaking, especially as that they are spiked and in good position in the room. When I originally brought them home a piece of the bitumen damping fell off, so moving the whole cabinet is also not without risk.

The idea of taking off the electronics panels struck me as a possible solution, but maybe not one of my better ideas!

A quick thanks also to all those giving feedback, on the other thread, on how the new firmware affects sound quality; all useful stuff in helping me decide whether or not to go ahead or give this update a pass.


Meridan G68, G07, DSP5500
BKS107, Kef LS50 speakers. SVS sub. Quad amps.
Joined: Oct 2009
Posts: 70
Mostly harmless
Mostly harmless
Joined: Oct 2009
Posts: 70
So...

My experience so far has been a bit disappointing. I went on the Meridian website and got a response that they received my information.

Then they sent an email to contact my dealer.

So I sent an email to the first dealer and haven't heard back in over a week.

Later I was sent another email from Meridian that said my info had been sent to a dealer, but no contact from last week.

The (third) dealer said they would help, but their technician thought that the firmware could be downloaded from the website. I have not heard back in a few days. I'm about to try the (fourth) dealer.

Anyone other suggestions so my G68 can be up and running with it before Thanksgiving?

Thanks,
Brian


G68, G98
Joined: May 2008
Posts: 8,505
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President of the Imperial Galactic Government
President of the Imperial Galactic Government
Joined: May 2008
Posts: 8,505
Likes: 78
Originally Posted by Brian B
Anyone other suggestions so my G68 can be up and running with it before Thanksgiving?

Please see my previous posts in this thread; it's the same advice for everyone.

Regards
Carl


861v6+ID40, HD621, 8000.2, 7200HC, 7200.2, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
Joined: Dec 2008
Posts: 263
Hitchhiker
Hitchhiker
Joined: Dec 2008
Posts: 263
Originally Posted by Carl
Please see my previous posts in this thread; it's the same advice for everyone.

Regards
Carl


Can't be clearer than that wink


Video: Sony G90 9" CRT projector; 100" 16:9 Stewart Filmscreen; OPPO BDP-83

Audio: Meridian G68ADV; Tag Mclaren 100x5R Power Amp; Klipsch Ultra II 5.1 speaker system.
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