Does anyone know the resin behind this reason of distributing the software?

My dealer here in Germany didn't know anything about it and has had to email the distributor..... I guess I will have to wait and see.

Could it be perhaps something to do with that apodizing crack that was going round a while ago that could have perhaps set this into motion or something else? I'm just trying to understand the logic. Perhaps there is a good reason why. Perhaps not. A well thought through letter directly from M via the dealers to the more up to date enthusiasts of their brand to just explain why after so many years they have decided to go this way could be a good idea.

If I received a letter like this saying something like, thank you for your years of loyalty and support blah blah and this is why we are making this move to improve the quality of product to our customers....... As we are initiating and providing our premium retailers with a brand new training course. This will provide a whole new level of knowledge of how to tailor your system to squeeze every ounce of your systems potential within your home environment. We understand that this may be of inconvenience to you but feel moving forward we need to ensure the quality of our product.

Or something like that; I'm not kicking and screaming about this new way of updating my system. I think that's something to do with the fact that I don't have a PC to do it anyway and even when I did it was such a temperamental pain in the arse to connect it that I gave up ever tweeking/updating..... Real shame that really.

Anyways, I just wanted to give my opinionn and to ask the question of "why" this change has come about. I have only been with M for about 4 years but for some I can imagine your frustration after yours of loyalty of being deeply invested not only financially but also emotionally with the brand. Perhaps M is planing to reach out to their customers with a Press release or something later on.


Regards,


Carl

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