As annoying as it is to have to have a dealer I don't even know come to my home to do this, I have to say I am impressed with my "local" dealer (Natural Sound, Framingham, MA.)

I had called them a few times over many months about the firmware. Dave (service manager) said he'd take my email and contact me when the firmware was released. Not knowing him, I didn't know whether to trust that he would, but I gave him my number and continually checked here to see what was going on.

Well, the moment the press releases hit this forum, I received an email from Dave telling me he'd have the software in a week or so. I emailed back and asked him to send it to me. He called me to explain that he could not (Meridian rules - I understand) but he was going to be in my area in about 10 days and he'd come by and do the install for $100.

Now, don't quote that price if you talk to him (travel time has to be considered) but he's being proactive and reasonable by grouping these installations and I certainly can't complain about the cost - it's more than fair(he's 45 mins. away).

So, even though I wish it was free and I could install it myself, this is certainly a reasonable alternative.

John

Main system: Cable, Apple TV, HD621, G68D, AC11, 218, DSP7200SE (L+R), DSP3200 (L+R Rear)
2nd system: Cable, Apple TV, MC200, HD621, 568.2, M3100 (L+R)