Hi All,
Figured I reach out to the broader community to see if anyone else is experiencing the same issue I am. My Sooloos dealer (who has been saintly patient and has been extremely helpful and great to deal with - please pm for a referral) and I have been brainstorming the cause of this infinitely frustrating issue.
I have the Sooloos Control 15 and MS 600, both are connected to the Netgear WNDR 3700 wireless router. The Control 15 seems to work well with the Netgear connecting at gigabit speeds, the MS 600 however is where the problem seems to lie.
1. MS 600 connects at slower speeds 100 or less ie in simple terms, the connection light is flashing amber instead of green
2. After rebooting / starting the MS 600, the MS600 zone shows up on the Control 15 and plays music fine, 2-3 songs after the zone drops off and I can't seem to find the MS600 in the list anymore. This is resolved by restarting the MS600 afterwhich the same problem happens again.
I've tried adding a switch to connect the Control 15 and MS600 together to bypass the port management controls of the Netgear and then connect the switch to the router but that doesn't change anything
I'm at my wits end and I think I'm reaching max. frustration point of my dealer
I would REALLY REALLY appreciate any help/suggestions/thoughts/insights as to why this problem exists and out to torture me. I'm still certain I made the right choice with the Sooloos as the brief moments I've been able to experience it has been amazing