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#272728 - 2018-02-06 11:34 C15 Screen touch not working and it is not booting up all the way
Registered: 2013-06-26
Posts: 57
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 57
Loc: San Pedro Sula, Honduras
Hello-

The screen on my C15 is not recognizing my touch. When system boots up, I recalibrate and this seems to work. However, when the music loads on to screen it no longer recognizes the touch. Any suggestions?




Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#272732 - 2018-02-06 12:59 Re: C15 Screen touch not working and it is not booting up all the way [Re: Ddelisle911]
Registered: 2009-11-10
Posts: 1,217
CMB Integrations - Bruce Offline
Meridian Partner Pan-dimensional being
CMB Integrations - Bruce Offline
Meridian Partner
Pan-dimensional being

Registered: 2009-11-10
Posts: 1,217
Loc: Lexington, South Carolina, USA
Curious that it calibrates but then goes inoperative afterward.


www.cmbintegrations.com

Personal System #1 Theta Digital Cassablanca 4, 818v3, 218, DSP8000.2SE, DSP7200SEHC, Boston Acoustics Lynnfield 500L series 2, Monitor Audio Silver 10, ATI 200WX5 Amp, JVC RS15, Black Diamond Zero Edge screen. QNAP TS-251 3TB
Personal System #2 F80.

Crestron control and multi room audio via Meridian 258 amplifiers.
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#272873 - 2018-02-08 18:00 Re: C15 Screen touch not working and it is not booting up all the way [Re: CMB Integrations - Bruce]
Registered: 2013-06-26
Posts: 57
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 57
Loc: San Pedro Sula, Honduras
Have had system unplugged last few days...
Boots up and displays license screen.. tried to touch "Skip". Not recognizing touch.
Hoping for help here...

Would appreciate any suggestions...


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#272913 - 2018-02-09 18:12 Re: C15 Screen touch not working and it is not booting up all the way [Re: Ddelisle911]
Registered: 2013-06-26
Posts: 57
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 57
Loc: San Pedro Sula, Honduras
Hello all..

Last night cleaned screen, restarted and recalibrated.
C15 does not complete the load.
I get the 10 circles with the blue dot jumping from circle to circle. Then it freezes.
Did this several times with same results…

I live in a 3rd world country so no local support available.

Suggestions?


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#272914 - 2018-02-09 18:17 Re: C15 Screen touch not working and it is not booting up all the way [Re: Ddelisle911]
Registered: 2010-12-09
Posts: 3,205
Ratbert Offline
Hooloovoo
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3,205
Loc: Europe
Could be failed CMOS battery which is user replaceable with a little effort.
or
A failed / corrupt hard disk which requires Meridian to fix as the operating system resides on it.


.
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#272971 - 2018-02-10 18:28 Re: C15 Screen touch not working and it is not booting up all the way [Re: Ratbert]
Registered: 2013-06-26
Posts: 57
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 57
Loc: San Pedro Sula, Honduras
Hi-

CMOS battery was replaced about 4 months ago.
The hard drive was replaced less than a year ago... but cannot rule that out.
Anyway to determine if it is the hard drive?


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#273055 - 2018-02-12 18:24 Re: C15 Screen touch not working and it is not booting up all the way
Registered: 2013-06-26
Posts: 57
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 57
Loc: San Pedro Sula, Honduras
Hello-

This is a continuation from a from a previous post; I am still seeking a solution.
My C15 is not booting up all the way.
The screen calibration works fine. It freezes when the blue dot is going from circle to circle.

I have tried restarting the router and still the same thing.
Both the hard drive and the CMOS battery were replaced about 6 months ago.

Any suggestions??


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#273056 - 2018-02-12 18:59 Re: C15 Screen touch not working and it is not booting up all the way [Re: Ddelisle911]
Registered: 2005-05-21
Posts: 322
DonRon Offline
Hitchhiker
DonRon Offline
Hitchhiker

Registered: 2005-05-21
Posts: 322
Loc: Tilburg, Netherlands
Does it boot up standalone? It should revert to a default IP when not connected to the network. Who replaced the harddrive?

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#273072 - 2018-02-12 22:15 Re: C15 Screen touch not working and it is not booting up all the way [Re: DonRon]
Registered: 2013-06-26
Posts: 57
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 57
Loc: San Pedro Sula, Honduras
Hi..

I tried booting up system with internet cable disconnected and it does the same.
Meridian sent me the hard drive. I installed the hard drive.

Tks!


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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