Google Search  |  Meridian Systems  |  Meridian Streaming  |  Restaurant  |  WiKi  |  Duncan's Meridian Info  |  Board Rules  |  Restaurant Rules
Topic Options
Rate This Topic
#269082 - 2017-10-20 13:07 Sooloos TouchPC treated as a virus
Registered: 2001-05-23
Posts: 2,646
Gianni Offline
Great Green Arkleseizure
Gianni Offline
Great Green Arkleseizure

Registered: 2001-05-23
Posts: 2,646
Loc: North London, United Kingdom
It seems that BT Virus Protect (aka McAfee) has recently decided that Sooloos TouchPC is a virus and is automatically quarantining it when scanning.

The trouble is that I can find no way of telling McAfee that this specific program is trusted. So when I un-quarantine it and try starting it, guess what, it gets re-quarantined. This is frustrating.

So, other users with Windows 7 and BT Virus Protect and Sooloos TouchPC beware.

And, does anyone know how to make a file trusted by McAfee?


Various DSP speakers and Meridian processors
Top
#269085 - 2017-10-20 13:16 Re: Sooloos TouchPC treated as a virus [Re: Gianni]
Registered: 2001-05-23
Posts: 2,646
Gianni Offline
Great Green Arkleseizure
Gianni Offline
Great Green Arkleseizure

Registered: 2001-05-23
Posts: 2,646
Loc: North London, United Kingdom
Typically, after posting I found a way...

Open McAfee

Click Navigation

Click Real-Time Scanning

Expand Excluded Files

Click Add files

Select C:\ Program Files (x86) \ SooloosTouchPC \ Sooloos-GO (or wherever you keep your version)

Hope that helps someone else.


Various DSP speakers and Meridian processors
Top
#269230 - 2017-10-23 23:00 Re: Sooloos TouchPC treated as a virus [Re: Gianni]
Registered: 2007-01-06
Posts: 1,059
Jack D Offline
Pan-dimensional being
Jack D Offline
Pan-dimensional being

Registered: 2007-01-06
Posts: 1,059
Loc: Bethesda, Maryland USA
I use IObit malware protection and have the same problem. Every time I scan it tags Sooloos. Every time I add Sooloos to the whitelist and somehow it never works.......


MD600(2x2TB); iPad Pro
LR. 818v3, 8000SE
HT. 861v8+ID41,HD621; BW 2x802D,HTM1D,4x804S;SVS sub; Mac 5 MC501s; RGP 600Pro, JVC X950; Radiance Pro; Oppo 203
FR. G65, DSP3200-3300 DSW, HD621; Mac MC152; Oppo 103, PDP TCP65VT60, Radiance 2124; RGP1200C
4. G65, DSP3200-3300,HD621; OPPO 83, Radiance XE PDP
5. 818v3; Prime HP Amp; HD800
Top

Moderator:  Carl, Duncs, ncpl 
Who's Online
8 registered (CMB Integrations - Bruce, James_L, Simon Mirren, Pieter dVR, Ratbert, Greg Wright), 35 Guests and 2 Spiders online.
Key: Admin, Global Mod, Mod
Newest Members
Tro, OneArtist, AndrewE, Obe, PaulRP0
4575 Registered Users
Top Posters (30 Days)
Ratbert 61
CMB Integrations - Bruce 53
Ian 41
Carl 34
VirusKiller 33
Top Posters
VirusKiller 12231
Fiddler 8664
ncpl 8353
Carl 7563
Ian 7354
Forum Stats
4,575 Registered Members
17 Forums
24,345 Topics
250,214 Posts

Most users ever online: 211 @ 2015-05-05 14:40
Meridian  |  Media Centre  |  Support  |  Firmware Release Notes  |  RSS Systems  |  RSS Streaming  |  RSS Restaurant