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#269082 - 2017-10-20 13:07 Sooloos TouchPC treated as a virus
Registered: 2001-05-23
Posts: 2,587
Gianni Offline
Great Green Arkleseizure
Gianni Offline
Great Green Arkleseizure

Registered: 2001-05-23
Posts: 2,587
Loc: North London, United Kingdom
It seems that BT Virus Protect (aka McAfee) has recently decided that Sooloos TouchPC is a virus and is automatically quarantining it when scanning.

The trouble is that I can find no way of telling McAfee that this specific program is trusted. So when I un-quarantine it and try starting it, guess what, it gets re-quarantined. This is frustrating.

So, other users with Windows 7 and BT Virus Protect and Sooloos TouchPC beware.

And, does anyone know how to make a file trusted by McAfee?


Various DSP speakers and Meridian processors
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#269085 - 2017-10-20 13:16 Re: Sooloos TouchPC treated as a virus [Re: Gianni]
Registered: 2001-05-23
Posts: 2,587
Gianni Offline
Great Green Arkleseizure
Gianni Offline
Great Green Arkleseizure

Registered: 2001-05-23
Posts: 2,587
Loc: North London, United Kingdom
Typically, after posting I found a way...

Open McAfee

Click Navigation

Click Real-Time Scanning

Expand Excluded Files

Click Add files

Select C:\ Program Files (x86) \ SooloosTouchPC \ Sooloos-GO (or wherever you keep your version)

Hope that helps someone else.


Various DSP speakers and Meridian processors
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#269230 - 2017-10-23 23:00 Re: Sooloos TouchPC treated as a virus [Re: Gianni]
Registered: 2007-01-06
Posts: 1,054
Jack D Offline
Pan-dimensional being
Jack D Offline
Pan-dimensional being

Registered: 2007-01-06
Posts: 1,054
Loc: Bethesda, Maryland USA
I use IObit malware protection and have the same problem. Every time I scan it tags Sooloos. Every time I add Sooloos to the whitelist and somehow it never works.......


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