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#268592 - 2017-10-13 09:58 Control:PC connected but screen is blank
Registered: 2013-06-26
Posts: 53
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 53
Loc: San Pedro Sula, Honduras
Hello,

I just received a hard drive replacement for my Control:15 from Meridian... I installed it yesterday and C15 finally working!! smile

I am trying to upload music from my PC. Not working.

I also have a Store:One also connected via Ethernet.

I downloaded Control:PC. The Control:PC screen reflects lower left "Connected to Sooloos Source" but the screen is grey/gray (blank).

Any help on this is appreciated!


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#268593 - 2017-10-13 10:19 Re: Control:PC connected but screen is blank [Re: Ddelisle911]
Registered: 2001-05-23
Posts: 2,587
Gianni Offline
Great Green Arkleseizure
Gianni Offline
Great Green Arkleseizure

Registered: 2001-05-23
Posts: 2,587
Loc: North London, United Kingdom
Guessing but the device may have been reset by the repair and it now has a different IP address.

See if you can discover the IP address of the C15 (look at your typical network management software).

Go to the IP address using a browser and redownload and reinstall Control:PC. See if that works...

Do all the above using wired connections to eliminate the variables of wireless connections and networks.

For further diagnostics, would you please provide more detail on "upload music from my PC using the Meridian Sooloos configure" (I did not know that was possible) and "but this does not seem available" - are you getting a spinning wheel inside the application?

Good luck


Various DSP speakers and Meridian processors
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#268603 - 2017-10-13 12:02 Re: Control:PC connected but screen is blank [Re: Gianni]
Registered: 2013-06-26
Posts: 53
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 53
Loc: San Pedro Sula, Honduras
HI Gianni..
Thank you for your response.

The Sooloos configure was an error on my part. It does not work. [Post now updated.]

I did download the Control:PC. Message at bottom of screen shows connected but the screen is blank. No where to enter IP address.


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#268614 - 2017-10-13 13:02 Re: Control:PC connected but screen is blank [Re: Ddelisle911]
Registered: 2001-05-23
Posts: 2,587
Gianni Offline
Great Green Arkleseizure
Gianni Offline
Great Green Arkleseizure

Registered: 2001-05-23
Posts: 2,587
Loc: North London, United Kingdom
A second guess would be the repair caused a reset and you have two cores but I think we need more details for us to assist further.

Would you please describe the layout, network and connections and where you think your core is?


Various DSP speakers and Meridian processors
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#268617 - 2017-10-13 13:15 Re: Control:PC connected but screen is blank [Re: Gianni]
Registered: 2013-06-26
Posts: 53
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 53
Loc: San Pedro Sula, Honduras
Sure..

I have a Control:15 with a new hard drive. I also have a Store:One. This Store:One was formerly the backup media device. I recently converted (via Meridian) to the primary drive. The former primary storage failed.

I can send you a screen shot but not sure how to attach.


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#268678 - 2017-10-14 17:47 Re: Control:PC connected but screen is blank [Re: Ddelisle911]
Registered: 2009-09-13
Posts: 5,324
Ludwig Offline
President of the Imperial Galactic Government
Ludwig Offline
President of the Imperial Galactic Government

Registered: 2009-09-13
Posts: 5,324
Loc: Europe
Who replaced the hard drive of the Control unit? Is it otherwise working as before?


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#268690 - 2017-10-14 20:39 Re: Control:PC connected but screen is blank [Re: Ludwig]
Registered: 2013-06-26
Posts: 53
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 53
Loc: San Pedro Sula, Honduras
I replaced the HD on the C15 and the C15 is working fine.

Control:PC on my PC shows connected but screen is blank on PC.


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#268692 - 2017-10-14 20:42 Re: Control:PC connected but screen is blank [Re: Gianni]
Registered: 2013-06-26
Posts: 53
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 53
Loc: San Pedro Sula, Honduras
OK.. will give this a try....


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#268708 - 2017-10-15 10:56 Re: Control:PC connected but screen is blank [Re: Ddelisle911]
Registered: 2013-06-26
Posts: 53
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 53
Loc: San Pedro Sula, Honduras
Still not working... I did some more research and see that Control:PC requires Windows XP or Vista. I have Windows 10. Could this be the problem?

All I want to do is import music from the PC to C15. Is there another way?


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#268763 - 2017-10-15 23:33 Re: Control:PC connected but screen is blank [Re: Ddelisle911]
Registered: 2008-05-23
Posts: 7,479
Carl Offline
President of the Imperial Galactic Government
Carl Offline


President of the Imperial Galactic Government

Registered: 2008-05-23
Posts: 7,479
Loc: Central England, UK
Hi,

Control:PC works fine on Windows 10... (that’s what I run.)

What version is Sooloos is running on the C15?
(I ask as I’m wondering if Meridian shipped you a drive with the latest version installed or not.)

Also could you describe how you installed Control:PC on to your PC.
(Was it via Control:Web?)

Regards,
Carl


861v6+ID40, HD621, 8000.2, 7200HC, 7200, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
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#268812 - 2017-10-16 12:36 Re: Control:PC connected but screen is blank [Re: Carl]
Registered: 2013-06-26
Posts: 53
Ddelisle911 Offline
Mostly harmless
Ddelisle911 Offline
Mostly harmless

Registered: 2013-06-26
Posts: 53
Loc: San Pedro Sula, Honduras
Hi Carl-

Thank you for your response...

Version 2.535

Control:PC:

I googled the Control:PC from the web and downloaded. Called Sooloos Control:PC.

I hope this helps..


Source:One, Store:Two(x2), Control:15, Simaudio 700i, Romulus CD Transport/DAC, M1i monitors, Rel Sub.
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#268813 - 2017-10-16 12:41 Re: Control:PC connected but screen is blank [Re: Ddelisle911]
Registered: 2001-05-23
Posts: 2,587
Gianni Offline
Great Green Arkleseizure
Gianni Offline
Great Green Arkleseizure

Registered: 2001-05-23
Posts: 2,587
Loc: North London, United Kingdom
See my first response to you above (second post in the thread) regarding installing Control:PC. The method I outline embeds the local core IP address in the application. Quite how it would get that from a downloaded instance in beyond me so I suspect that might be your problem.


Various DSP speakers and Meridian processors
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