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#268075 - 2017-09-27 18:37 Re: Sooloos not playing except to desktop. [Re: RossJ]
Registered: 2011-07-23
Posts: 18
RossJ Offline
Harmless
RossJ Offline
Harmless

Registered: 2011-07-23
Posts: 18
Loc: New Hampshire, USA
Just fixed it. There is a multi-cable connector from the HDD, not the thick pink one, and it had come apart at a connector just inside the C15, and I could not see it because it was tucked behind other connectors, until I started pulling the cables around.

It now starts properly and the play controls work, so Bruce was quite correct about the battery.

Thanks for everyone's interest and help.

Ross.


Ross
Control:15, TwinStore 2GB*2, 500, Auralic Vega, Pass XA60.8 x2, B&W 802D, Stax lambda & SRM-T1S, Prime Headphone Amp., HiFiMan 500
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#268077 - 2017-09-27 18:58 Re: Sooloos not playing except to desktop. [Re: RossJ]
Registered: 2016-06-18
Posts: 76
Mel_Moon Offline
Mostly harmless
Mel_Moon Offline
Mostly harmless

Registered: 2016-06-18
Posts: 76
Loc: GA, USA
I took a dead C10 to Bruce and it took him less than 20 minutes to have it up and running again which was just enough time to finish the tumbler of Johnny Walker Blue Label he offers when I visit.


861v6, 808v6, DSP5200, DSP7200.2HC, QNAP TS451, MS600 various other bits.
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#268095 - 2017-09-28 16:16 Re: Sooloos not playing except to desktop. [Re: Mel_Moon]
Registered: 2007-02-06
Posts: 660
Jon Raines Offline
Paranoid android
Jon Raines Offline
Paranoid android

Registered: 2007-02-06
Posts: 660
Loc: Peterborough, UK
I best find some faulty kit!!


596, 504, 568.2mm, 562v2, 551, DSP5Ks smileys+3dB, DSP5.5kHC smiley, DSP420's, DSP33s, DSW1500, Samsung 52", Sky Q, 3x512, 3xKef ceiling speakers, 2xMSR+custom keys, Mac Mini, Modded Edge v1.6, ATV2, vMSR, Amazon FireTV4k. Oppo 203 next
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#268577 - 2017-10-12 18:50 Re: Sooloos not playing except to desktop. [Re: Jon Raines]
Registered: 2005-09-02
Posts: 463
Simon Mirren Offline
Paranoid android
Simon Mirren Offline
Paranoid android

Registered: 2005-09-02
Posts: 463
Loc: Mons, Belgium
Hey guys,

Now I'm having a similar problem with my Sooloos not playing except to desktop and I am now using my recently acquired MD600 as core (C15 still out of action as I can't work out how to get to the CMOS battery!) with MS600 as the endpoint. Is there a CMOS battery in the MD600 worth changing?

I'll add that when I run the Sooloos configurator it finds everything on my network straight away and MD600 is correctly set up as core.

When I run Control:PC and go to settings I only see my PC as an available zone.

When I try and run Touch PC it is constantly searching for my system core which seems crazy as it lets me enter device manager and shows my MS600 and MD600 (as core) right before my eyes so it must be finding it!

My MS600, MD600 and Touch PC have all been assigned different IP addresses if that's a sign of the cause?

My whole house is wired up with Ethernet sockets routing back to the main BT Smarthub router so everything should be talking to each other. Other than a possible CMOS battery fault with the MD600 I'm completely stuck. Tried the turn everything off / on + reset router trick but to no avail.

Any advice greatly appreciated - including those C15 tips too Bruce if you have them to hand!?

Thanks,
Simon
Cursed M owner!


C15, MS600, G61R, HD621, DSP3100Vx4, DSP33x2, SW1600, Samsung UN65JS9500 4K LED TV, Sony X800 UHD Player, Wireworld Star*light video cabling, Isotek Vision, Isotek Elite/Prem mains cabling, Soundstyle XS105 rack
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#268588 - 2017-10-13 08:17 Re: Sooloos not playing except to desktop. [Re: Simon Mirren]
Registered: 2004-08-07
Posts: 7,313
Ian Offline
President of the Imperial Galactic Government
Ian Offline
President of the Imperial Galactic Government

Registered: 2004-08-07
Posts: 7,313
Loc: Surrey, England, UK
Buy yourself a basic unmanaged/non-smart network switch (recommend a Netgear such as GS105/108 as they are known to work) and plug everything you have going into the BT Hub into that instead, then plug the switch into the BT Hub.

If you are going to use it for Sooloos devices only, then you only need a 10/100Mb version (unless you backup to a NAS) as all Sooloos devices except for stores are 10/100 not Gb, but tbh, Gigabit is more flexible a unit.


Meridian owner since 1992
DSP5000 96/24, MC200, Prime & PSU, Focal Elear, Explorer 1 & 2, F80, 200/203 and various Sonos.
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#268600 - 2017-10-13 11:32 Re: Sooloos not playing except to desktop. [Re: Ian]
Registered: 2005-09-02
Posts: 463
Simon Mirren Offline
Paranoid android
Simon Mirren Offline
Paranoid android

Registered: 2005-09-02
Posts: 463
Loc: Mons, Belgium
Thanks, a GS108 is on its way.


C15, MS600, G61R, HD621, DSP3100Vx4, DSP33x2, SW1600, Samsung UN65JS9500 4K LED TV, Sony X800 UHD Player, Wireworld Star*light video cabling, Isotek Vision, Isotek Elite/Prem mains cabling, Soundstyle XS105 rack
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#268683 - 2017-10-14 18:46 Re: Sooloos not playing except to desktop. [Re: Simon Mirren]
Registered: 2005-09-02
Posts: 463
Simon Mirren Offline
Paranoid android
Simon Mirren Offline
Paranoid android

Registered: 2005-09-02
Posts: 463
Loc: Mons, Belgium
GS108 installed and no further forward unfortunately. Network rebooted, single cable going from BT smarthub into the switch which then links the rest of the house.

Sooloostouch interface just refuses to accept my MD600 as the core and therefore won't load - even though in its own device manager it clearly sees it and has the core box checked.

Control:PC works fine but not the best solution especially given my C15 has died.

Probs with the MS600 were resolved by finding that the power plug to the BT router wasn't fully in so at least that was simple but unfortunately the switch has made no difference.

Any suggestions much appreciated before I through this thing out the window!


C15, MS600, G61R, HD621, DSP3100Vx4, DSP33x2, SW1600, Samsung UN65JS9500 4K LED TV, Sony X800 UHD Player, Wireworld Star*light video cabling, Isotek Vision, Isotek Elite/Prem mains cabling, Soundstyle XS105 rack
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#268684 - 2017-10-14 18:57 Re: Sooloos not playing except to desktop. [Re: Simon Mirren]
Registered: 2004-08-07
Posts: 7,313
Ian Offline
President of the Imperial Galactic Government
Ian Offline
President of the Imperial Galactic Government

Registered: 2004-08-07
Posts: 7,313
Loc: Surrey, England, UK
Shame about the switch. Its worth keeping it in as its probably best practice.

Its not clear what is not working. Is it just touchPC? If so did it ever work? Are you running it as Admin - right click, run as admin from an admin account. I never had much success on coup,e of times i tried it unless i relaxed pretty much all protection to run it.


Meridian owner since 1992
DSP5000 96/24, MC200, Prime & PSU, Focal Elear, Explorer 1 & 2, F80, 200/203 and various Sonos.
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#268685 - 2017-10-14 19:01 Re: Sooloos not playing except to desktop. [Re: Simon Mirren]
Registered: 2008-05-23
Posts: 7,537
Carl Offline
President of the Imperial Galactic Government
Carl Offline


President of the Imperial Galactic Government

Registered: 2008-05-23
Posts: 7,537
Loc: Central England, UK
Hi Simon,

A bunch of questions for your consideration:

Has the MD600 been used as Sooloos Core before in your system?
Is the MD600 on the same subnet as your other equipment?
Is it using DHCP assigned or fixed IP address?
Have you checked for IP address conflicts?
What happens if you point a web browser at the MD600?


Regards,
Carl


861v6+ID40, HD621, 8000.2, 7200HC, 7200, SKYQ Silver, PS3, PDP-LX6090, QNAP TS870-Pro (8*6TB), Roon, iPadAir2.
[In Reserve] C15, MD600 (2*3TB), TwinStore RM (2*2TB)
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#268693 - 2017-10-14 20:52 Re: Sooloos not playing except to desktop. [Re: Carl]
Registered: 2005-09-02
Posts: 463
Simon Mirren Offline
Paranoid android
Simon Mirren Offline
Paranoid android

Registered: 2005-09-02
Posts: 463
Loc: Mons, Belgium
Hi Carl, I'll do my best with the questions:

Has the MD600 been used as Sooloos Core before in your system?

No. I recently purchased this from another Hiker who had it set up as a core on his system with no probs. I simply ran the restore through Control:PC to upload my backed up music from my dead C15.

Is the MD600 on the same subnet as your other equipment?

All equipment starts with 192.168.1.xxx Not sure if this indicates they are on the same subnet but happy to do some digging if you can guide me

Is it using DHCP assigned or fixed IP address?

DHCP

Have you checked for IP address conflicts?

No IP addresses on my system are duplicated if that answers the question - all are set as DHCP.

In the Sooloos Config program the MD600 does have 3 separate entries of 192.168.1.74 but only the entry stating "4TB media" can be accessed to enable core, storage and DHCP - may not be related to my issues.

What happens if you point a web browser at the MD600?

Pointing a web browser at the MD600 loads the webclient which works fine.

I tried turning off the firewall in windows defender and the router too.

Cheers,
Simon


C15, MS600, G61R, HD621, DSP3100Vx4, DSP33x2, SW1600, Samsung UN65JS9500 4K LED TV, Sony X800 UHD Player, Wireworld Star*light video cabling, Isotek Vision, Isotek Elite/Prem mains cabling, Soundstyle XS105 rack
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#269119 - 2017-10-21 07:27 Re: Sooloos not playing except to desktop. [Re: Simon Mirren]
Registered: 2005-09-02
Posts: 463
Simon Mirren Offline
Paranoid android
Simon Mirren Offline
Paranoid android

Registered: 2005-09-02
Posts: 463
Loc: Mons, Belgium
Can I ask for a second look at the issues I'm having with Touch PC.

A couple of questions I probably should have asked first:

Is anyone running Touch PC with an MD600?

... and for anyone who is, is there anyone also running it on 'BT fibre to the home' infrastructure?

Just so I'm not trying to make something work that isn't actually supported.

Cheers,
Simon


C15, MS600, G61R, HD621, DSP3100Vx4, DSP33x2, SW1600, Samsung UN65JS9500 4K LED TV, Sony X800 UHD Player, Wireworld Star*light video cabling, Isotek Vision, Isotek Elite/Prem mains cabling, Soundstyle XS105 rack
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#269120 - 2017-10-21 09:10 Re: Sooloos not playing except to desktop. [Re: Simon Mirren]
Registered: 2003-10-04
Posts: 1,919
spinaltap Offline
Knows where his towel is
spinaltap Offline
Knows where his towel is

Registered: 2003-10-04
Posts: 1,919
Loc: Bournville, UK
FWIW, my AirPort Extreme is connected to my VM router. Supposedly, in 'modem mode' my VM router should seamless connect with my AirPort Extreme. It doesn't. My AirPort Extreme works as it should when its simply connected to the VM router in conventional 'non-modem' mode.

Just a thought, maybe your BT hub is behaving in a similar manner.


My Mac can go all the way to XI - Mac user since 1988.
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