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#263279 - 2017-04-19 18:39 Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released]
Ikarus_CT Offline
Mostly harmless

Registered: 2012-08-22
Posts: 73
Loc: Westport, Connecticut, USA
Well, QNAP 4.3.3 kills the Sooloos app.
Originally Posted By QNAP Message=
Sooloos 32 bit needs QTS version 4.2.x or below. Current version: 4.3.3
Looks like any 32-bit apps will no longer work (among others Twonky).
_________________________
Main : C15, MD600, Aurender N10, EMM DAC2X, Boulder 865, Oppo BDP-95, JM Labs Maestro Utopia
Office : PC, Resonessence Invicta, HD800

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#263280 - 2017-04-19 18:55 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ikarus_CT]
ChrisLayerUK Offline
President of the Imperial Galactic Government

Registered: 2004-12-09
Posts: 6018
Loc: Colchester, Essex, UK
It does work with Roon FYI. I updated mine. I know this doesn't help with Sooloos.
_________________________
No 18 in the Hall of fame smile I have simple tastes; I am content to settle for the best: GIK monster bass panels, rear wall.
MC200 500GB, QNAP TVS 471i3 with UPS Roon into 2 MS200's. Explorer 2. Bluesound Pulse 2 596 v1.89.2, 518, G61R, M60.2 Rosewood, M33C, M33 Rears, M1500 Sub, Foxsat HD, Sony Blu Ray, Pioneer 5090, 2 Chromecast's for LRB videos.

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#263281 - 2017-04-19 19:01 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: ChrisLayerUK]
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3006
Loc: Europe
Hi Chris

Same for me, maybe a 64 bit QNAP Sooloos app is on the way confused

Russ
_________________________
Currently unused. 2x MS600, M100, Explorer v1, 2x Meridian Pencils, 2GB Meridian memory stick.

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#263282 - 2017-04-19 19:22 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ratbert]
gIzzE Offline
Knows where his towel is

Registered: 2004-01-04
Posts: 1737
Loc: Norwich, UK
I downloaded the Sooloos QNAP app the other day and the readme file says...

Quote:
Sooloos app on QNAP NAS

There are two versions of the Sooloos QNAP app. The correct version of the app must be installed as appropriate for the version of QNAP "QTS" software being used.

- If running QNAP QTS 4.2.x, install "Sooloos_QNAP_QTS_4.2.x.qpkg"
- If running QNAP QTS 4.3.x, install "Sooloos_QNAP_QTS_4.3.x.qpkg"

If an existing version of the Sooloos QNAP app is being updated, the new version of the app can be installed without first deleting the existing app.

If installing the app onto a QNAP device for the first time, full installation and set-up instructions are provided on this video.
_________________________
No Darling, I've had it months!

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#263283 - 2017-04-19 19:24 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ratbert]
ScotAV Offline
Harmless

Registered: 2014-07-14
Posts: 14
Loc: Central Scotland
There is a download on the Meridian website version in my account:- Sooloos_QNAP_QTS_4.3.x.qpkg which I believe works with the new QNAP 4.3.3 update. There is also an install video. I installed it last night and it did show as running okay with the new QNAP 4.3.3. I do not use my QNAP as a core but it is visible in the Meridian Sooloos Configuration v31 with all options to use as storage and system core. Check it out.
_________________________
Scotav

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#263284 - 2017-04-19 19:31 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: ScotAV]
gIzzE Offline
Knows where his towel is

Registered: 2004-01-04
Posts: 1737
Loc: Norwich, UK
_________________________
No Darling, I've had it months!

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#263286 - 2017-04-19 19:59 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: gIzzE]
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3006
Loc: Europe
Well spotted Guy, thanks.

Russ
_________________________
Currently unused. 2x MS600, M100, Explorer v1, 2x Meridian Pencils, 2GB Meridian memory stick.

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#263316 - 2017-04-20 05:04 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ratbert]
Ikarus_CT Offline
Mostly harmless

Registered: 2012-08-22
Posts: 73
Loc: Westport, Connecticut, USA

Great find ! Thanks guys.

Confirm that it works.
_________________________
Main : C15, MD600, Aurender N10, EMM DAC2X, Boulder 865, Oppo BDP-95, JM Labs Maestro Utopia
Office : PC, Resonessence Invicta, HD800

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#263340 - 2017-04-20 13:22 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ikarus_CT]
Parky43007 Offline
Hitchhiker

Registered: 2011-09-10
Posts: 141
Loc: Tarragona, Catalunya, Spain & ...
Works great!
Thanks Meridian.
_________________________
Shaun

861v8 & ID41, HD621, DSP7200SE Upgrade Fronts, DSP7200HCSE Upgrade, DSP3200's rears, B&W ASW850 (sub), QNAP 871 for Sooloos, OPPO 93, Dune HD, Sky HD, Lumagen Radiance Pro, Sim2 C3X. LG Oled B6

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#263620 - 2017-04-28 09:48 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Parky43007]
Craig Offline
Hitchhiker

Registered: 2014-01-07
Posts: 113
Loc: Hope Island, Australia
Thanks for the link. Good find. All works again now.
_________________________
Theatre Room: Sony 4K VW500ES, 861v8+ID41, HD621, DSP6000's, DSP5000C, DSP5000's, Oppo 105D, X10 4K Server, TiVoHD, Sat STB, XBox One, MA AX-SXR Rack. Stewart Cinemascope Screen, QNAP TVS 1271U-RP (96TB) with Sooloos/Roon core pkg.


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#263673 - 2017-04-30 00:53 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Craig]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
I'm relatively new to Sooloos and QNAP, so a little nervous about doing updates. I have a QNAP TS-251+ running OS 4.2.0 and Sooloos plugin v 529. I see that it is now 'safe' to update the OS to 4.3.3 to use the new version of the plugin; but is there a step-by-step guide to do this so that I don't lose all my current Sooloos library? E.g. Do I install the new plugin before or after updating the OS? Any setting changes I need to look out for (e.g. Auto firmware updates) that get changed/reset during the OS upgrade?

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#263692 - 2017-04-30 22:12 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Richard in Chicago Offline
Harmless

Registered: 2012-09-01
Posts: 29
Loc: Chicago, IL, USA
Tim,

The update from the 32 bit (QTS 4.2.X) to 64 bit (QTS 4.3.X)QNAP firmware is relatively easy, but sounds a bit daunting first go around.

In order, I just updated my HS-251 (backup server) and TS-453A (dedicated Sooloos server). Then I updated the Sooloos firmware. All has gone well, no gremlins observed, and subjectively the library seems to load faster.

Here is the process as best I can remember it. You'll probably steam ahead of me here but I've attempted to detail every step and not assume any prior knowledge.

Step One - Update QTS

Open the QTS app (I do so from the QFinder app on my networked Windows 10 computer - there is a Mac version).
Open the "Control Panel"
Open "Firmware update"
Click on "Firmware Update"

If you are offered QTS 4.3.3, follow the on-screen instructions.

Alt Step One - If Required)

If, as occurred with my HS-251, you are only offered QTS 4.2.5, you need to update manually. As THE book suggests, Don't Panic! Follow these instructions:

Go to the QNAP site and down load the firmware for your device. Here it is step-by-step if you haven't done it before...

Go to www.qnap.com/en-us/product_x_down/

Choose your device particulars in the two pull-down menu boxes:
Number of drives ("2" in your case)
Model ("HS-251+" in your case)

Below that you will see:

"Downloads and other support for HS-251+"

Choose "Firmware" (the top left radio button).

Download the Firmware to your preferred location.

When that's done, head back to QTS.

Open the "Control Panel"
Open "Firmware update"
This time, choose manual update over live update.

You will be presented with a box to enter the location of your new firmware next to which is a "Browse" button to make it easy. Once you have the file location entered, click on "Update System."

Follow the on-screen instructions.

After the device has updated it will reboot. Your 32 bit Sooloos app will no longer work so don't distract yourself (or panic) with trying.

Step Two - Update Sooloos_QNAP_QTS_4.3.x.qpkg

Download the new QNAP Sooloos App from:

https://www.meridian-audio.com/en/product-support/streaming/media-source-600/

Scroll down to "Software" and click on

"Sooloos for QNAP NAS.zip"


That will download both the 32 bit AND 64 bit versions.

As stated elsewhere you want:

"Sooloos_QNAP_QTS_4.3.x.qpkg"

Go back into the new version of QTS running on your QNAP NAS and open "App Center".

IGNORE the Sooloos App icon that appears with any other installed apps.

Go to the top right of the screen and click on the icon that has a "+" sign on it. It's to the immediate left of the settings icon (a cogwheel). The icon you want doesn't have a descriptor when you hover over. Its for manually adding an app.

You will be presented with a box to enter the location of the new "Sooloos_QNAP_QTS_4.3.x.qpkg" that you just downloaded. Again, next to the box is a "Browse" button to make it easy. Once you have the file location entered, click on "Install."

Follow the onscreen instructions. This will overwrite the 32 bit Sooloos software - so no need to uninstall it.


When the process completes you'll have your Sooloos system updated to the 64 bit version of plugin v529.

All done! Although it's probably good housekeeping to reboot everything, including modem and router.

Any fellow hitchhikers who find fault with my instructions, feel free to correct and republish, no pride of authorship here.

Good luck Tim.

Richard
A Brit in Chicago

Note:
If our pals at M read this they might see fit to correct/finesse my notes and publish them in the support section of their website. Too much of the Meridian experience is poorly or inadequately explained (IMHO) for the benefit of people who expect consumer electronics to "just work", and are not overly proficient with the mysteries of computers, much less Meridian setup-topologies..

I continue to be indebted to many who have helped me in the past by sharing on this site.
_________________________
Richard
818v3, C15, DSP7200.2, AOpen Mini PC - Win10Pro 64 bit, Sony Bravia 4K TV, HD621, iPad Air, iPad Air2, LinkSys AC1900 Router, LinkSys LGS116P 16 Port Switch. QNAP TS-453A (Core/Store), QNAP HS-215 (Backup), iTach TCP/IP to Serial (IP2SL-P), Explorer 2.

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#263693 - 2017-04-30 22:59 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Richard in Chicago]
Carl Online   content


President of the Imperial Galactic Government

Registered: 2008-05-23
Posts: 7476
Loc: Central England, UK
I updated today, procedure pretty much as described above, except I updated to 4.3.3 a few weeks ago and left the 32bit Sooloos not running.

All went well, and Sooloos Core (64bit) is running once more on my QNAP.

Control:PC prompted to upgrade, this also went smoothly.
_________________________
861v6+ID40, HD621, 800D, C15, MD600 (2*3TB), TwinStore (RM 2*3TB), 8000.2, 7200HC, 7200, SKYQ Silver, PS3, PDP-LX6090, iPadAir2, QNAP TS870-Pro (8*6TB)

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#263695 - 2017-04-30 23:29 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Richard in Chicago]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
Originally Posted By Richard in Chicago
Here is the process as best I can remember it. You'll probably steam ahead of me here but I've attempted to detail every step and not assume any prior knowledge.
Fantastic, thank you... I'll be attempting it tomorrow, will let you know how I get on.

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#263707 - 2017-05-01 12:54 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
Upgrade all seems to have gone OK. Not sure how I know that I am now using the 64-bit version of Sooloos as it still just reports as 'System version: 529'; but I guess the fact that it is running ok on QTS 4.3.3.0154 means it must be?

Initially my iPad could no longer find the system core (even after re-installing the app); however rebooting the iPad solved that.

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#263722 - 2017-05-01 19:46 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Richard in Chicago Offline
Harmless

Registered: 2012-09-01
Posts: 29
Loc: Chicago, IL, USA
Tim,

Glad it all worked for you.

Richard
_________________________
Richard
818v3, C15, DSP7200.2, AOpen Mini PC - Win10Pro 64 bit, Sony Bravia 4K TV, HD621, iPad Air, iPad Air2, LinkSys AC1900 Router, LinkSys LGS116P 16 Port Switch. QNAP TS-453A (Core/Store), QNAP HS-215 (Backup), iTach TCP/IP to Serial (IP2SL-P), Explorer 2.

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#263832 - 2017-05-03 18:54 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Richard in Chicago]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
Looks like I spoke too soon. Sooloos is now very unstable. Both Control:PC and the web browser interface just keep refreshing every 4 or 5 seconds (with the spinning wheel inbetween each refresh). It happens so quickly you don't get a chance to click on anything.

I've tried rebooting the QNAP but to no avail.

Any ideas?

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#263833 - 2017-05-03 19:19 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Richard in Chicago Offline
Harmless

Registered: 2012-09-01
Posts: 29
Loc: Chicago, IL, USA
Tim,

Sorry to hear this. It's odd, and from the various threads on this topic doesn't see to be a persistent problem for anyone else (yet).

My system has bee absolutely stable and has been playing music for about 10 hours a day since I updated 5 days ago.

I've been selecting music from my library and from Tidal using:
an iPhone 6s
two different models of iPad
two windows 10 PCs (one wired to the switch and one wireless), and I've used (tested) the system with Control:PC and Touch PC on each machine. All rock solid (so far).

Have you tried shutting everything down including the modem, the router, any switch, the iOS device(s), computers and QNAP server? Leave it all off for thirty seconds or so, and bring back up, stating with the modem and then the router.

When you shut down the QNAP, do at the switch on the back, don't just disconnect the power. let shut down fully.

I think most of us have found at one time or another that a whole system reboot solved an inexplicable gremlin (with DCHP conflict origins).
_________________________
Richard
818v3, C15, DSP7200.2, AOpen Mini PC - Win10Pro 64 bit, Sony Bravia 4K TV, HD621, iPad Air, iPad Air2, LinkSys AC1900 Router, LinkSys LGS116P 16 Port Switch. QNAP TS-453A (Core/Store), QNAP HS-215 (Backup), iTach TCP/IP to Serial (IP2SL-P), Explorer 2.

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#263839 - 2017-05-03 22:17 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Richard in Chicago]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
Yep, tried rebooting everything, including all network components. Even tried clearing DNS and ARP caches (not that they're likely to cause the issue). All to no effect...

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#263877 - 2017-05-04 22:29 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Richard in Chicago Offline
Harmless

Registered: 2012-09-01
Posts: 29
Loc: Chicago, IL, USA
Tim,
You've reached point at which I'd be turning to the President of the Imperial Galactic Government (Carl) and his council. Or if you're feeling optimistic, Mother.
_________________________
Richard
818v3, C15, DSP7200.2, AOpen Mini PC - Win10Pro 64 bit, Sony Bravia 4K TV, HD621, iPad Air, iPad Air2, LinkSys AC1900 Router, LinkSys LGS116P 16 Port Switch. QNAP TS-453A (Core/Store), QNAP HS-215 (Backup), iTach TCP/IP to Serial (IP2SL-P), Explorer 2.

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#263884 - 2017-05-05 00:33 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Richard in Chicago]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
Originally Posted By Richard in Chicago
Tim,
You've reached point at which I'd be turning to the President of the Imperial Galactic Government (Carl) and his council. Or if you're feeling optimistic, Mother.

You've lost me there?

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#263890 - 2017-05-05 14:39 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Richard in Chicago Offline
Harmless

Registered: 2012-09-01
Posts: 29
Loc: Chicago, IL, USA
Sorry Tim.

I merely meant that I'm out of ideas. Carl and a few others like Ratbert are much more experienced with Meridian Streaming than I, and are who I would appeal to for help. Mother is Meridian.

Carl enjoys the exalted and deserved title on the blog of "President of the Imperial Galactic Government." You and I are merely "Mostly Harmless."

I'll avoid Hitchhikers Guide to the Galaxy references in future. Apologies.
_________________________
Richard
818v3, C15, DSP7200.2, AOpen Mini PC - Win10Pro 64 bit, Sony Bravia 4K TV, HD621, iPad Air, iPad Air2, LinkSys AC1900 Router, LinkSys LGS116P 16 Port Switch. QNAP TS-453A (Core/Store), QNAP HS-215 (Backup), iTach TCP/IP to Serial (IP2SL-P), Explorer 2.

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#264174 - 2017-05-12 18:29 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
JOE-C Offline
Hitchhiker

Registered: 2002-09-24
Posts: 277
Loc: California, USA
What is the latest consensus- is it safe to update to the latest QNAP firmware?

I am running 4.2.0 on a TS-251 with core and store for Sooloos with no problems and want to update but will only do it if most people are not having issues.

Tim, did you get your system problems resolved?
_________________________
My M gear: 861v8 with ID41, 800v3, HD621, 8000.1(SEs),7200.1(SE),320s,5500s ,SW5500s ,MS200 (2nd zone)
Other: JVC RS-500 projector, Prismasonic HD-5000 anamorphic lens, Panasonic UB900, Oppo BDP-103D, QNAP TS-251 (M core and store).

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#264187 - 2017-05-13 08:49 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: JOE-C]
dpstjp Offline
Vogon Civil Servant

Registered: 2006-11-08
Posts: 3925
Loc: London, England
If you go to 4.3.3 you will need to reinstall the Sooloos Core using the 64-bit option. M's website has the instructions.

Mine seems to work OK.
_________________________
Sooloos, Roon, G series (with LPS upgrade), 800 series (with LPS upgrade), HD621, AC200, Prime and PS, DSPs old and new.

Purdeys, Moke, Leica, 'Blad. Only the best.

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#264190 - 2017-05-13 09:25 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: JOE-C]
Parky43007 Offline
Hitchhiker

Registered: 2011-09-10
Posts: 141
Loc: Tarragona, Catalunya, Spain & ...
Running 4.3.3 and Sooloos 64 bit fine here on a QNAP 871.
_________________________
Shaun

861v8 & ID41, HD621, DSP7200SE Upgrade Fronts, DSP7200HCSE Upgrade, DSP3200's rears, B&W ASW850 (sub), QNAP 871 for Sooloos, OPPO 93, Dune HD, Sky HD, Lumagen Radiance Pro, Sim2 C3X. LG Oled B6

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#264211 - 2017-05-13 17:23 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: JOE-C]
Carl Online   content


President of the Imperial Galactic Government

Registered: 2008-05-23
Posts: 7476
Loc: Central England, UK
Running 4.3.3 and Sooloos 64 bit fine here on a QNAP 870 Pro..
_________________________
861v6+ID40, HD621, 800D, C15, MD600 (2*3TB), TwinStore (RM 2*3TB), 8000.2, 7200HC, 7200, SKYQ Silver, PS3, PDP-LX6090, iPadAir2, QNAP TS870-Pro (8*6TB)

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#264217 - 2017-05-13 18:10 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: dpstjp]
JOE-C Offline
Hitchhiker

Registered: 2002-09-24
Posts: 277
Loc: California, USA
Originally Posted By dpstjp
If you go to 4.3.3 you will need to reinstall the Sooloos Core using the 64-bit option. M's website has the instructions.
My understanding is that the 64 bit version will overwrite the 32 bit Sooloos core without uninstalling it - is that correct?
_________________________
My M gear: 861v8 with ID41, 800v3, HD621, 8000.1(SEs),7200.1(SE),320s,5500s ,SW5500s ,MS200 (2nd zone)
Other: JVC RS-500 projector, Prismasonic HD-5000 anamorphic lens, Panasonic UB900, Oppo BDP-103D, QNAP TS-251 (M core and store).

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#264218 - 2017-05-13 18:25 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: JOE-C]
Carl Online   content


President of the Imperial Galactic Government

Registered: 2008-05-23
Posts: 7476
Loc: Central England, UK
Correct, there is no need to manualy remove the 32 bit version ... the 64 bit installer takes care of it.
_________________________
861v6+ID40, HD621, 800D, C15, MD600 (2*3TB), TwinStore (RM 2*3TB), 8000.2, 7200HC, 7200, SKYQ Silver, PS3, PDP-LX6090, iPadAir2, QNAP TS870-Pro (8*6TB)

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#264221 - 2017-05-13 23:59 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: JOE-C]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
Originally Posted By JOE-C
Tim, did you get your system problems resolved?
No, although not had chance to spend much time on it tbh. I did try installing Control:Mac on a MacBook (I don't usually use my Mac for Sooloos) and that seems to be working fine, so issue appears to be isolated to Windows.

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#264328 - 2017-05-17 04:35 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ikarus_CT]
Cybrid Offline
Harmless

Registered: 2017-05-16
Posts: 3
Loc: Paso Robles, CA, USA
After receiving a security alert from QNAP yesterday strongly suggesting the latest updates due to some hacking concerns, have decided to update my TS-669 Pro. This NAS has not been updated since the original installation a few years back.

Reading the preceding instructions in this post (very helpful!), it looks pretty straightforward - however thought I'd check before diving in:

Has anyone else successfully updated the TS-669 Pro to QTS 4.3.3 and then the Sooloos app with Sooloos_QNAP_QTS_4.3.x.qpkg? Any reason this should not work?

PS - have read various threads in this forum in the past and greatly benefited. Thanks to all who post here.
_________________________
Sooloos C15 / QNAP TS-669 Pro / Various iPads etc.

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#264363 - 2017-05-18 14:32 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Cybrid]
Ikarus_CT Offline
Mostly harmless

Registered: 2012-08-22
Posts: 73
Loc: Westport, Connecticut, USA

Updated TS-569 Pro with no problems.
_________________________
Main : C15, MD600, Aurender N10, EMM DAC2X, Boulder 865, Oppo BDP-95, JM Labs Maestro Utopia
Office : PC, Resonessence Invicta, HD800

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#264435 - 2017-05-19 11:24 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Cybrid]
ScotAV Offline
Harmless

Registered: 2014-07-14
Posts: 14
Loc: Central Scotland
Updated my TS-469L with no issues.
_________________________
Scotav

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#264467 - 2017-05-19 20:04 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Tim_S Online   content
Harmless

Registered: 2017-04-29
Posts: 20
Loc: Oxford, UK
Originally Posted By Tim_S
Originally Posted By JOE-C
Tim, did you get your system problems resolved?
No, although not had chance to spend much time on it tbh. I did try installing Control:Mac on a MacBook (I don't usually use my Mac for Sooloos) and that seems to be working fine, so issue appears to be isolated to Windows.
I may be posting prematurely, but latest build of QTS 4.3.3.0188 appears to have fixed my Control:PC continuous screen refreshing issue.

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#264724 - 2017-05-26 18:53 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Cybrid]
Cybrid Offline
Harmless

Registered: 2017-05-16
Posts: 3
Loc: Paso Robles, CA, USA
Happy to report updating my TS-669 Pro went fine no problems. Thanks everyone.
_________________________
Sooloos C15 / QNAP TS-669 Pro / Various iPads etc.

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#264942 - 2017-06-02 15:38 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ikarus_CT]
Gcap Online   content
Hitchhiker

Registered: 2013-07-11
Posts: 165
Loc: Montreal, Canada
Yesterday, after updating my smooth-running TS-469L I could not connect to the QNAP Meridian interface at all and iOS and PC/Mac devices requested that I update Sooloos.

I reinstalled a few times but nothing.

I figured I'd see if I could connect to the file station and was successful but something was off... the folder list was much shorter than usual, I was missing about 5-6 folders the root directory, including the Sooloos one.

A bit of heart thumping ensued till I mistakenly logged in to the server as a guest user and saw everything in its place. Being guest, I could not modify anything but at least it was there.

The QNAP update seems to have swapped admin privileges with one of my 2 children that only have access to their home folders on the NAS for backing up their devices.

After modifying them and running quickly through the Meridian QNAP install file I saw that the 4.3.3 update also changed the web port back to 80 from 81, all is running smooth with Sooloos and this update.

The NAS however in general is not. It does not let me add shortcuts to apps on the desktop, only in the lower left sidebar. After updating a Q app and getting the request to add to the desktop, that one worked.

My network setting page is blank!!!

I can connect just fine but port trunking seems dead and the second interface is not connecting, showing a string of zeros as the port MAC address. The IP, DNS's and any radio button on that page are blank or unselected and do not retain changes (that I can tell as when I leave the page and return, they're gone).

All this to say that if you update and find you lost Sooloos and its folder, don't panic check your access privileges first.

G


Edited by Gcap (2017-06-02 17:29)
_________________________
1) 861v4, 7K's, 5K5HC, 4x420's, D2500, moded Oppo BDP-103, Epson5020 FP
2) 568.2mm, DSP33 trio, Reviver in from MC200
3) 561 & HK PA4000 kitchen, house & deck

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#264943 - 2017-06-02 15:58 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Gcap]
CMB Integrations - Bruce Online   content
Meridian Partner
Pan-dimensional being

Registered: 2009-11-10
Posts: 910
Loc: Lexington, South Carolina, USA
Good info Gino
_________________________
www.cmbintegrations.com

Personal System #1 G65, 818v3, MS200, DSP8000.2SE, DSP7200SEHC, Boston Acoustics Lynnfield 500L series 2, Monitor Audio Silver 10, ATI 200WX5 Amplifier, DSW x 2, JVC RS15, Black Diamond Zero Edge screen. QNAP TS-251 3TB
Personal System #2 F80.

Crestron control and multi room audio via Meridian 258 amplifiers.

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#264944 - 2017-06-02 16:30 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Cybrid]
Oracle64 Offline
Harmless

Registered: 2011-08-25
Posts: 40
Loc: Edmonton, Canada
Thanks to the instructions provided, I updated my system today to version 2.535.

After a few reboots, I noticed in the messages on the C15 that I had more than one core enabled. The new QNAP Sooloos app defaults to having the core enabled, and I had previously enabled the core on the C15. I disabled the core on the C15 and rebooted.

Everything appeared to work, but the Audio Endpoint Zone for the C15 disappeared. Reverting back to having the core run on the C15 and disabled on the QNAP and the Zone reappeared. So it seems that the Zone is only enabled when running the core on the C15?

The other problem I encountered is the MS200 doesn't appear to want to connect. On power up both the center and right lights blink, and then the center light remains on and the right turns off. This should indicate normal operation? but the Zone is not available. Maybe a network problem? Will continue rebooting.
_________________________
2CH: MS200, DSP7200, TwinStore, QNAP
HT: 861v4+ID40, DSP5200(4), DSP5200HC, HD621, C10, JL Audio F113, Oppo BDP103, Epson 5030
Den: C15, DSP3200
Headphones: MS600, Bryston BHA-1, Grado GH1

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#264946 - 2017-06-02 16:36 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Oracle64]
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3006
Loc: Europe
C15 should work as an endpoint whether core is enabled or not, your MS200 not coming up and the C15 anomalies suggest a possible network issue, in your rebooting I would also do any switches and your router.

Russ
_________________________
Currently unused. 2x MS600, M100, Explorer v1, 2x Meridian Pencils, 2GB Meridian memory stick.

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#264947 - 2017-06-02 17:07 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ratbert]
Carl Online   content


President of the Imperial Galactic Government

Registered: 2008-05-23
Posts: 7476
Loc: Central England, UK
+1
_________________________
861v6+ID40, HD621, 800D, C15, MD600 (2*3TB), TwinStore (RM 2*3TB), 8000.2, 7200HC, 7200, SKYQ Silver, PS3, PDP-LX6090, iPadAir2, QNAP TS870-Pro (8*6TB)

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#264948 - 2017-06-02 18:02 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Carl]
Oracle64 Offline
Harmless

Registered: 2011-08-25
Posts: 40
Loc: Edmonton, Canada
Rebooted all network devices, cable modem, computer, C15, MS200.

The only difference I can see is that on the QNAP, the Sooloos application no longer appears on the main display. If I go into the "AppCenter" it is there (Meridian Sooloos 2.535). Clicking on the app no longer opens a configuration page, but just shows an information page with the version number.

Looking on the C15 System Settings\devices page the QNAP storage no longer appears. The same on the Windows Meridian Sooloos Configuration program.

I am guessing when I was first changing the location of the Core the old Sooloos app was still running on the QNAP and has now been removed?

Should the QNAP appear as a storage device on the device manager screen?

My QNAP is a TS-451 running version 4.3.3

Thanks in advance for any help.
_________________________
2CH: MS200, DSP7200, TwinStore, QNAP
HT: 861v4+ID40, DSP5200(4), DSP5200HC, HD621, C10, JL Audio F113, Oppo BDP103, Epson 5030
Den: C15, DSP3200
Headphones: MS600, Bryston BHA-1, Grado GH1

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#264953 - 2017-06-02 19:44 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Oracle64]
CMB Integrations - Bruce Online   content
Meridian Partner
Pan-dimensional being

Registered: 2009-11-10
Posts: 910
Loc: Lexington, South Carolina, USA
During all of this, did you unplug the network cable from the QNAP? If you did, make sure the cable is plugged into ethernet 1 and not ethernet 2
_________________________
www.cmbintegrations.com

Personal System #1 G65, 818v3, MS200, DSP8000.2SE, DSP7200SEHC, Boston Acoustics Lynnfield 500L series 2, Monitor Audio Silver 10, ATI 200WX5 Amplifier, DSW x 2, JVC RS15, Black Diamond Zero Edge screen. QNAP TS-251 3TB
Personal System #2 F80.

Crestron control and multi room audio via Meridian 258 amplifiers.

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#264956 - 2017-06-02 21:43 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Oracle64]
Gcap Online   content
Hitchhiker

Registered: 2013-07-11
Posts: 165
Loc: Montreal, Canada
Originally Posted By Oracle64
The only difference I can see is that on the QNAP, the Sooloos application no longer appears on the main display. If I go into the "AppCenter" it is there (Meridian Sooloos 2.535). Clicking on the app no longer opens a configuration page, but just shows an information page with the version number.
You are describing in part what I mentioned earlier about the main display.
The app center page is just showing you the stock app info that usually appears.
If you click on the arrow you can ask for it to appear in the lower left section of the main page (I haven't resolved why it doesn't appear on the desktop).

As for connections, If you do have a similar issue as me, try going to your web server app and see if it is accepting connections on port 81, mine reverted back to 80 after the update.
_________________________
1) 861v4, 7K's, 5K5HC, 4x420's, D2500, moded Oppo BDP-103, Epson5020 FP
2) 568.2mm, DSP33 trio, Reviver in from MC200
3) 561 & HK PA4000 kitchen, house & deck

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#264959 - 2017-06-03 00:58 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: CMB Integrations - Bruce]
Oracle64 Offline
Harmless

Registered: 2011-08-25
Posts: 40
Loc: Edmonton, Canada
Originally Posted By CMB Integrations - Bruce
During all of this, did you unplug the network cable from the QNAP? If you did, make sure the cable is plugged into ethernet 1 and not ethernet 2
Thanks for the suggestion, I just powered off then on the network switch but did not unplug any of the cables.
_________________________
2CH: MS200, DSP7200, TwinStore, QNAP
HT: 861v4+ID40, DSP5200(4), DSP5200HC, HD621, C10, JL Audio F113, Oppo BDP103, Epson 5030
Den: C15, DSP3200
Headphones: MS600, Bryston BHA-1, Grado GH1

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#264960 - 2017-06-03 01:07 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Gcap]
Oracle64 Offline
Harmless

Registered: 2011-08-25
Posts: 40
Loc: Edmonton, Canada
It appears that my web server port was also set to 80. I changed it to 81 as you suggested, but the Meridian Sooloos app still behaves the same.

When I click on the down arrow beside the word "open", the only options I have are Stop and Remove. Clicking on Open displays a window with version number, No Description Available, and Maintainer: Meridian Audio Ltd.

Does this app allow for any user configuration? or is this correct?
_________________________
2CH: MS200, DSP7200, TwinStore, QNAP
HT: 861v4+ID40, DSP5200(4), DSP5200HC, HD621, C10, JL Audio F113, Oppo BDP103, Epson 5030
Den: C15, DSP3200
Headphones: MS600, Bryston BHA-1, Grado GH1

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#264962 - 2017-06-03 06:34 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Oracle64]
Gcap Online   content
Hitchhiker

Registered: 2013-07-11
Posts: 165
Loc: Montreal, Canada
Not my suggestion, please read the M install manual.

Below stop and remove, there should be a separator line and the menu option "display on", that opens up options.

If one of our issues are similar, maybe more are. have you looked to see if your app or current user has permissions for the Sooloos folder?
_________________________
1) 861v4, 7K's, 5K5HC, 4x420's, D2500, moded Oppo BDP-103, Epson5020 FP
2) 568.2mm, DSP33 trio, Reviver in from MC200
3) 561 & HK PA4000 kitchen, house & deck

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#265008 - 2017-06-05 16:37 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Gcap]
Oracle64 Offline
Harmless

Registered: 2011-08-25
Posts: 40
Loc: Edmonton, Canada
I tried removing the Sooloos app from the QNAP and installing it again. Now I have the option to "display on", not sure what happened to the first install.

The missing Audio Endpoint for the C15 appears to be the result of having duplicate cores running. By default the QNAP app has the core enabled, and I was using the C15 as my core.

When I just have the QNAP app set as core, none of my music library loads. I have the majority of my music on the TwinStore and some on the QNAP. When I disable the QNAP core and let the C15 run the core all of my music loads. It appears in my configuration the QNAP works perfectly as Storage but not as a Core. I am OK with this, as the C15 can run as my core.

The MS200 problem was the result of a network cable that connects the network switch to the main network switch being disconnected. Not sure how this happened in the back of the TV stand, but was a reminder to check even the most basic connections.

Thanks again for all that posted information to help resolve these problems.
_________________________
2CH: MS200, DSP7200, TwinStore, QNAP
HT: 861v4+ID40, DSP5200(4), DSP5200HC, HD621, C10, JL Audio F113, Oppo BDP103, Epson 5030
Den: C15, DSP3200
Headphones: MS600, Bryston BHA-1, Grado GH1

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