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#263279 - 2017-04-19 18:39 Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released]
Ikarus_CT Offline
Mostly harmless

Registered: 2012-08-22
Posts: 73
Loc: Westport, Connecticut, USA
Well, QNAP 4.3.3 kills the Sooloos app.
Originally Posted By QNAP Message=
Sooloos 32 bit needs QTS version 4.2.x or below. Current version: 4.3.3
Looks like any 32-bit apps will no longer work (among others Twonky).
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Main : C15, MD600, Aurender N10, EMM DAC2X, Boulder 865, Oppo BDP-95, JM Labs Maestro Utopia
Office : PC, Resonessence Invicta, HD800

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#263280 - 2017-04-19 18:55 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ikarus_CT]
ChrisLayerUK Offline
President of the Imperial Galactic Government

Registered: 2004-12-09
Posts: 6030
Loc: Colchester, Essex, UK
It does work with Roon FYI. I updated mine. I know this doesn't help with Sooloos.
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MC200 500GB, QNAP TVS 471i3. Roon into 2 MS200's. Explorer 2. Bluesound Pulse 2 and Mini. 596 v1.89.2, 518, G61R, M60.2 Rosewood, M33C, M33 Rears, M1500 Sub, Foxsat HD, Sony Blu Ray, Pioneer 5090, 2 Chromecast's for LRB videos.

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#263281 - 2017-04-19 19:01 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: ChrisLayerUK]
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3028
Loc: Europe
Hi Chris

Same for me, maybe a 64 bit QNAP Sooloos app is on the way confused

Russ
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#263282 - 2017-04-19 19:22 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ratbert]
gIzzE Offline
Knows where his towel is

Registered: 2004-01-04
Posts: 1732
Loc: Norwich, UK
I downloaded the Sooloos QNAP app the other day and the readme file says...

Quote:
Sooloos app on QNAP NAS

There are two versions of the Sooloos QNAP app. The correct version of the app must be installed as appropriate for the version of QNAP "QTS" software being used.

- If running QNAP QTS 4.2.x, install "Sooloos_QNAP_QTS_4.2.x.qpkg"
- If running QNAP QTS 4.3.x, install "Sooloos_QNAP_QTS_4.3.x.qpkg"

If an existing version of the Sooloos QNAP app is being updated, the new version of the app can be installed without first deleting the existing app.

If installing the app onto a QNAP device for the first time, full installation and set-up instructions are provided on this video.
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No Darling, I've had it months!

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#263283 - 2017-04-19 19:24 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ratbert]
ScotAV Offline
Harmless

Registered: 2014-07-14
Posts: 14
Loc: Central Scotland
There is a download on the Meridian website version in my account:- Sooloos_QNAP_QTS_4.3.x.qpkg which I believe works with the new QNAP 4.3.3 update. There is also an install video. I installed it last night and it did show as running okay with the new QNAP 4.3.3. I do not use my QNAP as a core but it is visible in the Meridian Sooloos Configuration v31 with all options to use as storage and system core. Check it out.
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#263284 - 2017-04-19 19:31 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: ScotAV]
gIzzE Offline
Knows where his towel is

Registered: 2004-01-04
Posts: 1732
Loc: Norwich, UK
_________________________
No Darling, I've had it months!

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#263286 - 2017-04-19 19:59 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: gIzzE]
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3028
Loc: Europe
Well spotted Guy, thanks.

Russ
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#263316 - 2017-04-20 05:04 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ratbert]
Ikarus_CT Offline
Mostly harmless

Registered: 2012-08-22
Posts: 73
Loc: Westport, Connecticut, USA

Great find ! Thanks guys.

Confirm that it works.
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Main : C15, MD600, Aurender N10, EMM DAC2X, Boulder 865, Oppo BDP-95, JM Labs Maestro Utopia
Office : PC, Resonessence Invicta, HD800

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#263340 - 2017-04-20 13:22 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Ikarus_CT]
Parky43007 Offline
Hitchhiker

Registered: 2011-09-10
Posts: 142
Loc: Tarragona, Catalunya, Spain & ...
Works great!
Thanks Meridian.
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Shaun

861v8 & ID41, HD621, DSP7200SE Upgrade Fronts, DSP7200HCSE Upgrade, DSP3200's rears, B&W ASW850 (sub), QNAP 871 for Sooloos, OPPO 93, Dune HD, Sky HD, Lumagen Radiance Pro, Sim2 C3X. LG Oled B6

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#263620 - 2017-04-28 09:48 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Parky43007]
Craig Offline
Hitchhiker

Registered: 2014-01-07
Posts: 113
Loc: Hope Island, Australia
Thanks for the link. Good find. All works again now.
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Theatre Room: Sony 4K VW500ES, 861v8+ID41, HD621, DSP6000's, DSP5000C, DSP5000's, Oppo 105D, X10 4K Server, TiVoHD, Sat STB, XBox One, MA AX-SXR Rack. Stewart Cinemascope Screen, QNAP TVS 1271U-RP (96TB) with Sooloos/Roon core pkg.


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#263673 - 2017-04-30 00:53 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Craig]
Tim_S Offline
Harmless

Registered: 2017-04-29
Posts: 19
Loc: Oxford, UK
I'm relatively new to Sooloos and QNAP, so a little nervous about doing updates. I have a QNAP TS-251+ running OS 4.2.0 and Sooloos plugin v 529. I see that it is now 'safe' to update the OS to 4.3.3 to use the new version of the plugin; but is there a step-by-step guide to do this so that I don't lose all my current Sooloos library? E.g. Do I install the new plugin before or after updating the OS? Any setting changes I need to look out for (e.g. Auto firmware updates) that get changed/reset during the OS upgrade?

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#263692 - 2017-04-30 22:12 Re: Sooloos (32 bit) and QNAP 4.3.3 (64 bit) [Resolved 64 bit released] [Re: Tim_S]
Richard in Chicago Offline
Harmless

Registered: 2012-09-01
Posts: 28
Loc: Chicago, IL, USA
Tim,

The update from the 32 bit (QTS 4.2.X) to 64 bit (QTS 4.3.X)QNAP firmware is relatively easy, but sounds a bit daunting first go around.

In order, I just updated my HS-251 (backup server) and TS-453A (dedicated Sooloos server). Then I updated the Sooloos firmware. All has gone well, no gremlins observed, and subjectively the library seems to load faster.

Here is the process as best I can remember it. You'll probably steam ahead of me here but I've attempted to detail every step and not assume any prior knowledge.

Step One - Update QTS

Open the QTS app (I do so from the QFinder app on my networked Windows 10 computer - there is a Mac version).
Open the "Control Panel"
Open "Firmware update"
Click on "Firmware Update"

If you are offered QTS 4.3.3, follow the on-screen instructions.

Alt Step One - If Required)

If, as occurred with my HS-251, you are only offered QTS 4.2.5, you need to update manually. As THE book suggests, Don't Panic! Follow these instructions:

Go to the QNAP site and down load the firmware for your device. Here it is step-by-step if you haven't done it before...

Go to www.qnap.com/en-us/product_x_down/

Choose your device particulars in the two pull-down menu boxes:
Number of drives ("2" in your case)
Model ("HS-251+" in your case)

Below that you will see:

"Downloads and other support for HS-251+"

Choose "Firmware" (the top left radio button).

Download the Firmware to your preferred location.

When that's done, head back to QTS.

Open the "Control Panel"
Open "Firmware update"
This time, choose manual update over live update.

You will be presented with a box to enter the location of your new firmware next to which is a "Browse" button to make it easy. Once you have the file location entered, click on "Update System."

Follow the on-screen instructions.

After the device has updated it will reboot. Your 32 bit Sooloos app will no longer work so don't distract yourself (or panic) with trying.

Step Two - Update Sooloos_QNAP_QTS_4.3.x.qpkg

Download the new QNAP Sooloos App from:

https://www.meridian-audio.com/en/product-support/streaming/media-source-600/

Scroll down to "Software" and click on

"Sooloos for QNAP NAS.zip"


That will download both the 32 bit AND 64 bit versions.

As stated elsewhere you want:

"Sooloos_QNAP_QTS_4.3.x.qpkg"

Go back into the new version of QTS running on your QNAP NAS and open "App Center".

IGNORE the Sooloos App icon that appears with any other installed apps.

Go to the top right of the screen and click on the icon that has a "+" sign on it. It's to the immediate left of the settings icon (a cogwheel). The icon you want doesn't have a descriptor when you hover over. Its for manually adding an app.

You will be presented with a box to enter the location of the new "Sooloos_QNAP_QTS_4.3.x.qpkg" that you just downloaded. Again, next to the box is a "Browse" button to make it easy. Once you have the file location entered, click on "Install."

Follow the onscreen instructions. This will overwrite the 32 bit Sooloos software - so no need to uninstall it.


When the process completes you'll have your Sooloos system updated to the 64 bit version of plugin v529.

All done! Although it's probably good housekeeping to reboot everything, including modem and router.

Any fellow hitchhikers who find fault with my instructions, feel free to correct and republish, no pride of authorship here.

Good luck Tim.

Richard
A Brit in Chicago

Note:
If our pals at M read this they might see fit to correct/finesse my notes and publish them in the support section of their website. Too much of the Meridian experience is poorly or inadequately explained (IMHO) for the benefit of people who expect consumer electronics to "just work", and are not overly proficient with the mysteries of computers, much less Meridian setup-topologies..

I continue to be indebted to many who have helped me in the past by sharing on this site.
_________________________
Richard
818v3, C15, DSP7200.2, Intel BOXNUC i7 PC - Win10Pro 64 bit, Sony Bravia 4K TV, HD621, iPad Air, iPad Air2, LinkSys AC1900 Router, LinkSys LGS116P 16 Port Switch. QNAP TS-453A (Core/Store), QNAP HS-215 (Backup), iTach TCP/IP to Serial (IP2SL-P), Explorer 2, PS Audio Power Plant 10.

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