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#262974 - 2017-04-13 18:31 Re: Sooloos 2.527 [Re: Ratbert]
Registered: 2017-01-21
Posts: 27
JeremyB Offline
Harmless
JeremyB Offline
Harmless

Registered: 2017-01-21
Posts: 27
Loc: Hampshire, UK
My heartfelt thanks to Russ for his very considerable assistance over the phone. He patiently spent what was probably more than an hour helping me to solve the problem. As he says, it is not absolutely certain what that problem was, but I'm sure I wouldn't have been able to sort things out by myself.

Control:PC works just fine now. The i-Pad Sooloos app is not functioning, despite deleting it and downloading again more than once. I have also rebooted the iPad more than once. The zone box opens on starting the Sooloos app. The zone box cannot be closed and everything else is locked up. I have the latest software on my iPad. Maybe there is a conflict between the Sooloos 2.527 update and the current iPad software?

Has anyone else experienced this? If I can't sort things out fairly soon I'll give a call to Meridian.

Jeremy


Control:PC, MS600 & MD600, Audio Note M5 pre-amp, Conquest power amps, Magnum Dynalab MD108 tuner, Duevel Bella Luna speakers. Approx 2000 albums on Sooloos - wide range of genres.
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#262985 - 2017-04-13 21:11 Re: Sooloos 2.527 [Re: JeremyB]
Registered: 2012-09-28
Posts: 140
Arlen Offline
Hitchhiker
Arlen Offline
Hitchhiker

Registered: 2012-09-28
Posts: 140
Loc: The Netherlands
On your iPad, are you able to open Control:web with Safari? Maybe your wifi isn't on the same part of your network as your Sooloos gear..?


MD600, MS600
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#262998 - 2017-04-14 08:35 Re: Sooloos 2.527 [Re: Arlen]
Registered: 2017-01-21
Posts: 27
JeremyB Offline
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JeremyB Offline
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Registered: 2017-01-21
Posts: 27
Loc: Hampshire, UK
Hi Arlen

Thanks for your thoughts. The main point is that everything was working just fine before I updated to Sooloos 2.527. The problems started after that.

Frankly, I am not sure what Control:Web is. I have only ever used the Sooloos app on my iPad. I have just searched for 'Meridian Control:web' on Safari and then opened the 27 page document which explains about Control:web. I will look through this, but I'm not really sure why I might need it if the system was working satisfactorily before with the downloaded Sooloos app.

Anyway, as luck would have it, things have just corrected themselves. Previously when I was seeing the 'Zones' drop-down box on my iPad there was nothing in it, I couldn't close it, and everything else was locked. Just now I've tried again and this time 'Shop's MS600' appeared within the Zones box. Clicking on this allowed the box to be closed and everything works OK.

Overall, I really am not sure what caused the problems, but I much appreciate the help of folks here - particularly Russ - to get things working again.

Cheers

Jeremy


Control:PC, MS600 & MD600, Audio Note M5 pre-amp, Conquest power amps, Magnum Dynalab MD108 tuner, Duevel Bella Luna speakers. Approx 2000 albums on Sooloos - wide range of genres.
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#263001 - 2017-04-14 09:23 Re: Sooloos 2.527 [Re: JeremyB]
Registered: 2010-12-09
Posts: 3,070
Ratbert Offline
Hooloovoo
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3,070
Loc: Europe
Hi Jeremy

You were most welcome and I am glad 'everything' is now working, strange that the iPad was failing and now works, monitor things for a few days just to be sure. The Control:Web referred to is the same as we did to connect to the core on the pc before we downloaded Control:PC but on the iPad e.g. Browser with the core IP address.

Cheers

Russ


.
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#263002 - 2017-04-14 09:26 Re: Sooloos 2.527 [Re: JeremyB]
Registered: 2011-10-01
Posts: 220
Xanavi Offline
Hitchhiker
Xanavi Offline
Hitchhiker

Registered: 2011-10-01
Posts: 220
Loc: Skåne, Sweden
Major problems after this update.

Meridian Sooloos Configuration - v31 can only detect my Control:PC

Control:PC dont start at all.

Sooloos Touch PC cant find the core.

Other wise everything else works as it is supposed to.

Not a good update. mad


Main: MC200, MS600, DSP5200, DSW, G61R, DSP5200HC, Genelec Two (as rear speakers), Marantz BD8002, G08, 2x TwinStores (1TB each), iPad1, iPad AIR, Isotek Multiway 6
Control:PC on Windows 8, Mac on OS 10.6.8
Computer: Genelec 6010A, IXOS 3,5mm to RCA, AQ Coffee USB Cable, Explorer
Kitchen: Tivoli Audio Model 1
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#263003 - 2017-04-14 09:32 Re: Sooloos 2.527 [Re: Xanavi]
Registered: 2010-12-09
Posts: 3,070
Ratbert Offline
Hooloovoo
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3,070
Loc: Europe
Hi Xanavi

That was exactly what Jeremy had, try the following:

Turn off all Sooloos kit

Reboot any switches and the broadband router

Remove Control:PC

Reboot pc

Power up MC200 wait until fully booted

Power up pc, disable any firewall and virus checking programs

Identify IP address of MC200 using a network scanner e.g. Fing on the iPad

On the pc browse to the core IP address

If successful then select settings and download Control:PC

Control:PC should run, post back the results.

Russ


.
Edited by Ratbert; 2017-04-14 09:33. Edit Reason: wrong core device!
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#263017 - 2017-04-14 11:50 Re: Sooloos 2.527 [Re: Ratbert]
Registered: 2009-11-10
Posts: 1,049
CMB Integrations - Bruce Online content
Meridian Partner Pan-dimensional being
CMB Integrations - Bruce Online content
Meridian Partner
Pan-dimensional being

Registered: 2009-11-10
Posts: 1,049
Loc: Lexington, South Carolina, USA
I had zero issues. Is this something that mainly those running Meridian cores are having problems with?


www.cmbintegrations.com

Personal System #1 Theta Digital Cassablanca 4, 818v3, 218, DSP8000.2SE, DSP7200SEHC, Boston Acoustics Lynnfield 500L series 2, Monitor Audio Silver 10, ATI 200WX5 Amp, JVC RS15, Black Diamond Zero Edge screen. QNAP TS-251 3TB
Personal System #2 F80.

Crestron control and multi room audio via Meridian 258 amplifiers.
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#263018 - 2017-04-14 12:12 Re: Sooloos 2.527 [Re: CMB Integrations - Bruce]
Registered: 2013-06-24
Posts: 20
AndyJi Offline
Harmless
AndyJi Offline
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Registered: 2013-06-24
Posts: 20
Loc: Scotland
I had zero problems, and I'm running core on my MD600.


C15, MD600, 818v3, Stax 727II/SR009, SME 10a
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#263019 - 2017-04-14 12:19 Re: Sooloos 2.527 [Re: CMB Integrations - Bruce]
Registered: 2010-12-09
Posts: 3,070
Ratbert Offline
Hooloovoo
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3,070
Loc: Europe
Hi Bruce

No idea, the two people I have tried to help seem to have the identical problem and in their cases they were Sooloos cores running on Meridian hardware MC200 and MD600 as opposed to QNAP.

Russ


.
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#263020 - 2017-04-14 12:21 Re: Sooloos 2.527 [Re: AndyJi]
Registered: 2010-12-09
Posts: 3,070
Ratbert Offline
Hooloovoo
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3,070
Loc: Europe
Originally Posted By AndyJi
I had zero problems, and I'm running core on my MD600.
Hi Andy

I think your experience is what most people have seen, but unfortunately not everyone.

Russ


.
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#263055 - 2017-04-14 21:16 Re: Sooloos 2.527 [Re: Ratbert]
Registered: 2004-04-20
Posts: 412
Jdb-si Offline
Hitchhiker
Jdb-si Offline
Hitchhiker

Registered: 2004-04-20
Posts: 412
Loc: New Jersey, USA
Anyone have an issue with the new firmware on MC600?


Theater: G68, G98DH, DSP6k, DSP55kC, DSP55k, Plasma, Sooloos (Zone 2)
Living room: DSP5k, DSP5kC, G68, MC600 (Zone 1)
Bedroom: M80
office: SACD, DSP6k (Zone 3)
Storage: P350Ws, G55s, M33s, DSP33s, DSP5k, 501, 518, 561
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#263060 - 2017-04-15 05:43 Re: Sooloos 2.527 [Re: Jdb-si]
Registered: 2010-12-09
Posts: 3,070
Ratbert Offline
Hooloovoo
Ratbert Offline
Hooloovoo

Registered: 2010-12-09
Posts: 3,070
Loc: Europe
What issues are you seeing?

Russ


.
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